Abdiwahab Hussein Mohamed
Helsinki
Summary
Enthusiastic and cheerful team player with exceptional customer service skills and a passion for providing a great customer experience. Skilled in multitasking, problem-solving, and time management with a superior work ethic. Possesses a hardworking and resourceful approach and is willing to take on any task to help the team.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Deputy Operations Manager
Elade Travel & Cargo Agency
01.2020 - 04.2022
- Supervised operations team to support operational excellence and excellent customer service.
- Developed and maintain operational guidelines for staff.
- Coordinated with General Manager in different operational issues.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Played pivotal role in successful launch of new offices by coordinating resources across multiple departments.
Finance Assistant
Oriental Logistic Group
08.2019 - 01.2020
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Reported financial data and updated financial records in ledgers and journals.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Managed office inventory and ordered new supplies when items were running low.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assistant Teacher
Imam Shafi'
03.2019 - 08.2019
- Enhanced learning experiences by incorporating specialized tools and resources tailored to needs of special education students.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Finance Intern
Care Hospitals
05.2015 - 12.2016
- Assisted with month-end closing processes and verified journal entries.
- Reviewed financial statements with staff accountants.
- Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Performed day-to-day duties accurately and efficiently.
Education
Master of Arts - Economics
Osmania University
Hyderabad 08.2016 -
Bachelor of Arts - Economics And Political Science
Osmania University
Hyderabad India 07.2013 -
Skills
Excellent customer service skills
Proficient in MS Office, including Excel and Quickbooks
Effective communication skills
Strong teamwork abilities
Time management and prioritization
Cost analysis and savings
Timeline
Deputy Operations Manager
Elade Travel & Cargo Agency
01.2020 - 04.2022
Finance Assistant
Oriental Logistic Group
08.2019 - 01.2020
Assistant Teacher
Imam Shafi'
03.2019 - 08.2019
Master of Arts - Economics
Osmania University
08.2016 -
Finance Intern
Care Hospitals
05.2015 - 12.2016
Bachelor of Arts - Economics And Political Science
Osmania University
07.2013 -