ABDULAZEEZ ATOYEBI
Jyvaskyla
Summary
Proven Customer Service Expert and tech-savvy professional, adept at maximizing efficiency and enhancing system security at Moz Umpire. Excelled in AI optimization and collaborative teamwork, significantly improving organizational processes. Skilled in critical thinking and effective communication, consistently delivering innovative solutions and technical support to drive success.
Overview
1
1
year of professional experience
Work History
Customer Support (Intern)
Moz Umpire
Helsinki
07.2024 - Current
- Maximized resource efficiency by organizing support inquiries.
- Enhanced system protection by updating with required security measures.
- Conducted research on emerging technologies to identify potential areas for improvement within the organization.
- Delivered technical support to colleagues regarding software applications, hardware issues, and IT tasks.
Education
B.Eng - Information and Communication Technology
Jamk University of Applied Sciences
Jyvaskyla, FinlandSkills
- Customer Service Expertise
- Customer Relations
- Data Organization
- Comprehensive Report Evaluation
- AI Optimization
- Collaborative Teamwork
- Effective Communication
- Prioritized Task Scheduling
- Critical Thinking and Problem Resolution
- Tech-Savvy
Hobbies and Interests
- Nature & Wildlife Conservation
- Student Empowerment
- Regional Development
- Innovation
- Cryptocurrency
- Artificial Intelligence
Volunteer Experience
Ambassador - Collaborated with a team of 12 ambassadors to raise awareness and drive sustainable youth-led initiatives against the use and recycling of plastic bottles.
Languages
- Yoruba - Native
- Finnish - Conversational
- English - Expert
- German - Beginner
References
References available upon request.
Timeline
Customer Support (Intern)
Moz Umpire
07.2024 - Current
B.Eng - Information and Communication Technology
Jamk University of Applied Sciences