Maxwell A. Mensah
Klaukkala,18
Summary
Accomplished leader with a proven track record at Helsinki Metropolitan Taksi Ltd, enhancing operational efficiency and spearheading growth strategies. Expert in strategic planning and organizational leadership, with a knack for fostering strong relationships and driving revenue growth. Skilled in negotiation and strategic business planning, demonstrating a results-driven approach and an innovation mindset.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Board Member and Co-Owner
CIH Nordic Oy
09.2022 - Current
- Primary decision maker
- Developed and implemented strategies to drive organizational growth and development.
- Established and maintained relationships with key stakeholders to facilitate short- and long-term success.
- Initiated strategy to drive company growth and increase market share and profitability.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Drive strategic planning efforts to align with company vision and long-term objectives.
Pink Taksi Ltd
Business Owner, And CEO
09.2019 - Current
- Recruitment and training
- Handling documentations
- Setting organizational strategies, plans and goals
- Increasing and retention of Customers.
- Handling or major company's internal and external communication issues.
- Performance analysis
- Employer - Employee relations
CEO and CO-Owner
Helsinki Metropolitan Taksi Ltd
03.2019 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Fostered strong relationships with industry partners to expand business opportunities.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Organizing and participating in monthly and occassional performance review with main Partners like 02 Taksi Ltd and Taxicaller Nordic AB etc
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
Business Owner
Vihreä Tekno Finland
09.2014 - 12.2019
- Sole proprietorship
- Managed 10 workers in the company.
- Controlling and directing personals and activities within the company.
- Finding new customers and providing high level of customer satisfaction.
- Sales and monitoring of progress of the entire business.
- Handling taxation and documentations
Customer Service Representative
Varaa Digital Oy
08.2012 - 09.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Generating and developing business profiles for customers.
Education
Certificate (Online Course) - Web Programming
University of London
London12.2023
CCNA (Cisco Certified Network Associate) - Network And System Administration
Metropolia University of Applied Science
Espoo, Finland05.2013
Master of Science - Economics And Business Administration
University of Vaasa
Vaasa, Finland09.2011
Associate of Applied Science - International Marketing
CIM
UK06.2007
Skills
- Organizational Leadership
- Strategic Planning
- Leadership experience
- Strategic Thinking
- Corporate Governance
- Talent Development
- Innovation mindset
- Business Consulting
- Operations Management
- Policy evaluation
- Planning and coordination
- Negotiation
- Management Team Leadership
- Client Engagement
- New Business Development
- Investor Relations
- MIssion and Vision
- Leadership and People Development
- Executive Leadership
- Strategic business planning
- Goal Setting
- Relationship and Team Building
- Results Orientation
- Policies and Procedures
- Revenue Growth
- Analytical and Critical Thinker
- Effective Communicator and Public Speaker
- Change and Growth Management
- Consulting
- Departmental Coordination
- Staff Management
- Employee Motivation and Performance
- Computer and Computer Science
- Social Media Advertising
- Strong Customer Service Experience
- Typewriting
- Customer Supports and Advice
- Reporting
- Portfolio Management
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Native language
Finnish
Proficient
C2
Akan
Proficient
C2
Timeline
Board Member and Co-Owner
CIH Nordic Oy
09.2022 - Current
Pink Taksi Ltd
Business Owner, And CEO
09.2019 - Current
CEO and CO-Owner
Helsinki Metropolitan Taksi Ltd
03.2019 - Current
Business Owner
Vihreä Tekno Finland
09.2014 - 12.2019
Customer Service Representative
Varaa Digital Oy
08.2012 - 09.2013
Certificate (Online Course) - Web Programming
University of London
CCNA (Cisco Certified Network Associate) - Network And System Administration
Metropolia University of Applied Science
Master of Science - Economics And Business Administration
University of Vaasa
Associate of Applied Science - International Marketing
CIM
Similar Profiles
Marko RoiniMarko Roini
Managing Director at Ferag Nordic OyManaging Director at Ferag Nordic Oy
Salima FouzalSalima Fouzal
Chef de projet Sécurité Hygiène & Environnement at CIH BANKChef de projet Sécurité Hygiène & Environnement at CIH BANK
Douglas PeacockDouglas Peacock
Broadcast Technician at CIH MediaBroadcast Technician at CIH Media