Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ahmed Ibrahim

Ahmed Ibrahim

Espoo,18

Summary

Accomplished Delivery Courier and Entrepreneur with a proven track record of enhancing delivery efficiency and customer satisfaction at PostNor, Fiuege, Wolt, and Foodora. Skilled in GPS technology and relationship building, I have significantly reduced customer complaints and increased delivery accuracy. My dedication to punctuality and exceptional problem-solving abilities have consistently improved operational success. Offering strong communication and organizational skills, eager to learn and develop in fast-paced delivery environment. Brings adaptability and problem-solving abilities, ensuring efficient and reliable service. Ready to use and develop skills in route planning and customer interaction in [Desired Position] role.

Overview

1
1
year of professional experience

Work History

Delivery Courier

Fiuege
06.2024 - 09.2024
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.

Entrepreneur

Wolt
10.2023 - 09.2024

Part-Time Entrepreneur

Delivering food, groceries and medicine.

Entrepreneur

Foodora
12.2023 - 08.2024

Part-Time Entrepreneur

Delivering food, groceries and medicine.

Delivery Courier

PostNord
11.2023 - 05.2024
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.

Education

Bachelor of Science - IT Engineering

Centria of Applied Science - Remotely
Kokkola
06-2027

Bachelor of Science - Mechanical Engineering

Helwan University
Cairo, Egypt
06-2017

Skills

  • Punctuality
  • GPS technology
  • Load organization
  • Route planning
  • Deadline adherence
  • Efficient navigation
  • Valid Driver's license
  • Customer service
  • Time management
  • Attention to detail
  • Excellent driving skills
  • Problem-solving
  • Heavy lifting
  • Clean driving record
  • Relationship building and rapport
  • Package pickup and delivery

Languages

Arabic
Native language
English
Advanced
C1
Finnish
Beginner
A1
Italian
Elementary
A2

Timeline

Delivery Courier

Fiuege
06.2024 - 09.2024

Entrepreneur

Foodora
12.2023 - 08.2024

Delivery Courier

PostNord
11.2023 - 05.2024

Entrepreneur

Wolt
10.2023 - 09.2024

Bachelor of Science - IT Engineering

Centria of Applied Science - Remotely

Bachelor of Science - Mechanical Engineering

Helwan University
Ahmed Ibrahim