Ali Bou Darwish
Business Administration
Summary
Successful trainer with background overseeing food service operations to offer outstanding customer experiences. Talented at training crews to courteously respond to customer needs and quickly perform various tasks. Flexible and willing to work day, night and weekend schedules.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Trainer
KFC
Helsinki
01.2022 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
Freelancer
Wolt
Helsinki
08.2021 - 10.2022
- A Courier responsible for delivering products to customer.
- The main duties include driving a vehicle and communicating with both customers and the central dispatch unit.
Mail Handler
PKS jakelu
Vantaa
06.2021 - 08.2021
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Salesperson
Houla Jewellery
Saida
03.2019 - 04.2021
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Swim Coach
4B Sporting Club
saida
02.2020 - 03.2021
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Prepared athletes for special competitions and tournaments.
Education
IBBA - Business Administration
Haaga-Helia University of Applied Sciences
Porvoo, Finland 09.2020 - 12.2022
Skills
Decision maker
Certification
Trainer
Timeline
Driving license B
06-2022
Trainer
04-2022
Hygiene passport
04-2022
Trainer
KFC
01.2022 - Current
Freelancer
Wolt
08.2021 - 10.2022
Mail Handler
PKS jakelu
06.2021 - 08.2021
IBBA - Business Administration
Haaga-Helia University of Applied Sciences
09.2020 - 12.2022
Swim Coach
4B Sporting Club
02.2020 - 03.2021
Salesperson
Houla Jewellery
03.2019 - 04.2021
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