Amanda Lehtinen
Tampere
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Director of Operations, Aesthetic Injector
Nordic Med Spa
03.2023 - 02.2024
- Administered aesthetic treatments: Dermal fillers, botulinum toxin, hyaluronic acid skin treatment (profhilo), PDO thread lifts, PRP, microneedling, chemical peels, laser and other engergy device treatments
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Collaborated with multidisciplinary teams to formulate and implement individual care plans.
- Performed thorough examinations and assisted in development of treatment plans in coordination with specialists.
- Researched and compiled daily reports and patient statistical data for surgical services, documenting assessment results, interventions, medications and treatment changes.
- Directed quality assurance program focused on meeting hospital and clinical standards for patient and staff safety.
- Standardized procedures and improved efficiency through cataloging of surgical services equipment, eliminating discrepancies and shortages.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Assessed educational needs of trainees and researched clinical instruction trends to develop educational curriculum and competency tools for clinical procedures.
- Remained up to date on clinical protocols, procedures and developments within the aesthetic industry to serve as informational resource to students.
- Led and facilitated student research projects in biological science.
- Prepared course materials such as syllabi, homework assignments and handouts for distribution or use within classroom.
General Manager, Aesthetic Injector
Nordic Med Spa
09.2021 - 03.2023
- Administered aesthetic treatments: Dermal fillers, botulinum toxin, hyaluronic acid skin treatment (profhilo), PDO thread lifts, PRP, microneedling, chemical peels, laser and other engergy device treatments
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Collaborated with multidisciplinary teams to formulate and implement individual care plans.
- Performed thorough examinations and assisted in development of treatment plans in coordination with specialists.
- Researched and compiled daily reports and patient statistical data for surgical services, documenting assessment results, interventions, medications and treatment changes.
- Directed quality assurance program focused on meeting hospital and clinical standards for patient and staff safety.
- Standardized procedures and improved efficiency through cataloging of surgical services equipment, eliminating discrepancies and shortages.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Assessed educational needs of trainees and researched clinical instruction trends to develop educational curriculum and competency tools for clinical procedures.
- Remained up to date on clinical protocols, procedures and developments within the aesthetic industry to serve as informational resource to students.
- Led and facilitated student research projects in biological science.
- Prepared course materials such as syllabi, homework assignments and handouts for distribution or use within classroom.
CEO, Entrepreneur, Registered Nurse, Cosmetic Injector
Aesthetic Injections by Amanda
06.2020 - 09.2021
- Administered aesthetic treatments: Dermal fillers, botulinum toxin, hyaluronic acid skin treatment (profhilo), PDO thread lifts, PRP, microneedling, chemical peels, laser and other engergy device treatments
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Collaborated with multidisciplinary teams to formulate and implement individual care plans.
- Performed thorough examinations and assisted in development of treatment plans in coordination with specialists.
Registered Nurse Anesthetist, PACU, Procedural induction
Tampere University Hospital
02.2020 - 08.2021
- Orchestrated quality-driven, cost-effective care in high-volume OR and PACU setting.
- Organized and managed care of patients undergoing various therapies and procedures.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Administered and maintained anesthesia and confirmed proper sedation and pain management.
- Assisted with smooth recoveries by administering step-down medications and fluids.
- Coordinated skilled emergency response and medical interventions to stabilize patients and treat specific symptoms.
- Managed emergency situations by initiating or participating in cardiopulmonary resuscitation.
- Accounted for factors such as patient weight, sex and general body type to calculate anesthetic dosages.
- Delivered targeted pharmacological assistance, mechanical ventilation support and other interventions during routine and complex surgeries.
- Selected, prepared or used equipment, monitors or drugs for administration of anesthetics.
- Performed pre-anesthetic physical evaluations and patient interviews and documented results.
- Administered post-anesthesia medications or fluids to support patients' cardiovascular systems.
- Worked well in a team setting, providing support and guidance.
Registered Nurse in Intensive Care
Tampere University Hospital
12.2020 - 02.2021
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Registered Nurse/ Phlebotomist/ EKG Technician
Nordlab Rovaniemi
06.2019 - 12.2019
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reviewed patient records for accuracy and completeness.
- Centrifuged blood samples as outlined in clinical protocols.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Communicated with healthcare workers and physicians concerning test results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
Registered Nurse in Intensive Care
Lapland Central Hospital
03.2017 - 12.2017
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Registered Nurse/ Phlebotomist/ EKG Technician
Nordlab Rovaniemi
08.2016 - 12.2016
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reviewed patient records for accuracy and completeness.
- Centrifuged blood samples as outlined in clinical protocols.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Communicated with healthcare workers and physicians concerning test results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
Registered Nurse in Intensive Care
Satakunta Central Hospital
06.2016 - 08.2016
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Education
Injector Training: Dermal Fillers, Neurotoxins, PDO Threads, Medical Skin Care Treatments -
Nordic Med Academy
01.2020
Bachelor of Science -
University of Applied Sciences
06.2016
High School Diploma -
Bellefonte Area High School
06.2003
Skills
- Risk Mitigation
- Strategic Planning
- Strategic planning and execution
- Operations Oversight
- Leadership training
- Process Improvements
- Process Improvement
- Cost Control
- Resource Allocation
- Performance Analysis
- Business Management
- Schedule oversight
- Quality Assurance
- Data Management
- Recruitment and Hiring
- Employee Development
- Program Administration
- Customer Service Management
- Data Analysis
- Administrative Management
- Contract Administration
- Sales Tracking
- Inventory Management
- Revenue Generation
- Performance Improvement
- KPI Tracking
- Customer Retention
- Scheduling
- Performance Evaluation and Monitoring
- Business Growth Initiatives
- Materials Planning and Logistics
- Process Development and Streamlining
- Delegation
- Employee Motivation
- Goal Setting
- Human Resources
- Customer Service
- Supplier Monitoring
- Patient Examination
- Nursing Consultation
- Treatment Preparation
- Infection Control
- Vitals monitoring
- Patient consultation
- Instrument Sterilization
- Venipuncture
- Dermal fillers
- Botulinum toxin
- PDO threads
- Profhilo, Jalupro
- Skinbooster
- PRP
- Sculptra
- Laser
- Exilis Ultra
Professional Registration
- 2023-, Registered Nurse, AHPRA, Australia
- 2022-, Registered Nurse, DHA, Dubai, UAE
- 2016-, Registered Nurse, VALVIRA, Helsinki, Finland
Personal Information
- Date of Birth: 08/16/85
- Nationality: USA, Finland
Volunteer Experience
- 2013-2017, I regularly volunteered both my professional and language skills to support the Aslak Rescue Helicopter Non-profit Founda
- On opera
- Ng in Sodankylä, Finland.
Accomplishments
During my time as General Manager and Director of Operations, we saw growth and expansion from 4 to 6 clinics with the framework built to open more this year. Our annual revenue increased from 0,4 million euros to 2 million euros, with a profit growth of 2.5% per annum making Nordic Med Spa the leading cosmetic injectable provider in Finland.
Languages
English
Native language
Finnish
Proficient
C2
Timeline
Director of Operations, Aesthetic Injector
Nordic Med Spa
03.2023 - 02.2024
General Manager, Aesthetic Injector
Nordic Med Spa
09.2021 - 03.2023
Registered Nurse in Intensive Care
Tampere University Hospital
12.2020 - 02.2021
CEO, Entrepreneur, Registered Nurse, Cosmetic Injector
Aesthetic Injections by Amanda
06.2020 - 09.2021
Registered Nurse Anesthetist, PACU, Procedural induction
Tampere University Hospital
02.2020 - 08.2021
Registered Nurse/ Phlebotomist/ EKG Technician
Nordlab Rovaniemi
06.2019 - 12.2019
Registered Nurse in Intensive Care
Lapland Central Hospital
03.2017 - 12.2017
Registered Nurse/ Phlebotomist/ EKG Technician
Nordlab Rovaniemi
08.2016 - 12.2016
Registered Nurse in Intensive Care
Satakunta Central Hospital
06.2016 - 08.2016
Injector Training: Dermal Fillers, Neurotoxins, PDO Threads, Medical Skin Care Treatments -
Nordic Med Academy
Bachelor of Science -
University of Applied Sciences
High School Diploma -
Bellefonte Area High School
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