Angelina Nevolainen
Espoo
Summary
Proven leader in food service and gymnastics coaching and judging, excelling in staff leadership and customer service. At Espoo Catering Oy, enhanced team performance and customer satisfaction through effective training and conflict resolution. Skilled in cost control and equipment management, contributing to significant improvements in operational efficiency and service quality.
Overview
7
7
years of professional experience
Work History
Food Service Manager
Espoo Catering Oy
08.2021 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
Rhythmic Gymnastics Coach
Esvoli Ry
08.2017 - Current
- Organized engaging team-building activities that fostered camaraderie among athletes outside of regular practice time.
- Organized training schedules to maximize practice time and ensure optimal athlete growth.
- Streamlined coaching techniques for improved skill development and competition readiness.
- Implemented injury prevention strategies, reducing the occurrence of injuries among athletes.
- Provided individualized feedback and guidance to help athletes reach their full potential.
- Facilitated effective communication between athletes, parents, and staff members.
- Contributed positively to the overall reputation of the program by maintaining high professional standards as a coach.
- Managed equipment inventory and maintenance, guaranteeing safe usage by all participants.
- Developed choreography routines that showcased each athlete''s strengths while adhering to competition requirements.
Gymnastics Judge
Esvoli Ry
08.2017 - Current
- Collaborated with fellow judges to ensure fair and accurate scoring during gymnastics events.
- Boosted confidence in scoring accuracy among coaches and athletes by demonstrating thorough knowledge of technical requirements for each discipline.
- Promoted sportsmanship and a positive competition environment through respectful interactions with athletes, coaches, and officials.
- Upheld high standards of professionalism while representing the judging body at regional, national, and international competitions.
- Ensured consistency in scoring across all levels by collaborating closely with other judges during panel discussions and deliberations.
- Developed credibility as a gymnastics judge by maintaining impartiality when evaluating routines from various clubs or schools.
- Provided valuable input for rules revisions based on practical experience within the gymnastics community.
- Maintained up-to-date knowledge of the Code of Points, applying it consistently in judging performances.
Restaurant Worker
Fazer Services Oy
02.2017 - 11.2020
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Education
Food Service Kitchen Degree -
Varia
Vantaa06.2023
Hairdresser Degree -
Omnia
Espoo05.2017
Skills
- Customer Service
- Food Storage
- Staff Supervision
- Staff Leadership
- Quality Control
- Menu development
- Catering Coordination
- Cost Control
- Equipment management
- Ordering Supplies
Additional Information
I love sport and food. Main work is food service manager and on evenings I'm a coach of a rhythmic gymnastics. I was a perfect gymnast for about 14 years. Estonian champion in Junior, Estonian national junior team member, Estonian champion in Senior group in AGG, WW in AGG 4th place in Graz, Austria. Language skills: Russian-mother tongue, Estonian-excellent, English-excellent, Finnish-excellent. Computer skills are also excellent.
Languages
Russian
Native language
Finnish
Proficient
C2
Estonian
Proficient
C2
English
Proficient
C2
Timeline
Food Service Manager
Espoo Catering Oy
08.2021 - Current
Rhythmic Gymnastics Coach
Esvoli Ry
08.2017 - Current
Gymnastics Judge
Esvoli Ry
08.2017 - Current
Restaurant Worker
Fazer Services Oy
02.2017 - 11.2020
Food Service Kitchen Degree -
Varia
Hairdresser Degree -
Omnia
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