Anna Kalová
Rovaniemi,Finland
Summary
I am able to learn new processes quickly and adapt to different customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Czech and English.
Overview
15
15
years of professional experience
Work History
VOLUNTARY HELPING IN NON-PROFIT ORGANIZATION
EGÉRIA, O.S.
Kadaň, Czechia
01.2010 - 01.2019
- Company Overview: Egéria is a non-profit organization in my hometown, founded in 2009 by my mom and her friends.
- Whenever there is an event like the Grape Harvest Festival or Advent Market happening in my hometown (Kadaň), Egéria has a stand there.
- They sell baked goods baked by other people from the town.
- The earnings then go to charity
- Carried out day-to-day duties accurately and efficiently.
CHARCUTERIE SELLER, SHELVES RESTOCKING
TESCO CZECH REPUBLIC
Kadaň
07.2021 - 08.2021
Tourist Information center worker
Culture Kadaň
Kadaň
06.2023 - 07.2023
- Assisted tourists with local attraction information and travel recommendations.
- Enhanced customer service and communication skills in English and Czech.
- Managed promotional materials and maintained a welcoming centre environment
Tourist Information centre worker
Culture Kadaň
Kadaň
06.2024 - 07.2024
Education
VOCATIONAL HIGH SCHOOL DIPLOMA -
SOŠ Energetická A Stavební, OA A SZŠ
Chomutov 09.2018 - 08.2022
DEGREE OF TOURISM AND HOSPITALITY MANAGEMENT - Tourism
Lapland University of Applied Sciences
Rovaniemi 09.2022 -
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Time efficiency
- Customer Service
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Personal Information
- Date of birth: 03/16/03
- Gender: Female
- Nationality: Czech
Custom
- Ice Hockey
- Sports
- Cooking
- Baking
Affiliations
- Sports
- Ice Hockey
- Baking and Cooking
- Reading
Timeline
Tourist Information centre worker
Culture Kadaň
06.2024 - 07.2024
Tourist Information center worker
Culture Kadaň
06.2023 - 07.2023
DEGREE OF TOURISM AND HOSPITALITY MANAGEMENT - Tourism
Lapland University of Applied Sciences
09.2022 -
CHARCUTERIE SELLER, SHELVES RESTOCKING
TESCO CZECH REPUBLIC
07.2021 - 08.2021
VOCATIONAL HIGH SCHOOL DIPLOMA -
SOŠ Energetická A Stavební, OA A SZŠ
09.2018 - 08.2022
VOLUNTARY HELPING IN NON-PROFIT ORGANIZATION
EGÉRIA, O.S.
01.2010 - 01.2019
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