Anni Bergius
Summary
A proficient customer servant with an enthusiastic and friendly approach to work tasks. Furthermore, a diligent team leader partnering with coworkers to promote a safe and fun work environment. Improved problem-solving skills and enhanced stress tolerance ability as a result of experiencing constantly evolving working conditions.
Overview
2
2
years of professional experience
Work History
Shift Manager
Friends&Brgrs
11.2021 - Current
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Worked closely with team members to schedule breaks during long shifts.
- Worked as an Assistant Restaurant Manager during spring of 2023 and tracked receipts, employee hours, and inventory movements.
Vice Manager
Nordic Gelato Factory
05.2021 - 09.2022
- Managed and motivated employees to be productive and engaged in work at the ice cream kiosk.
- Trained staff in the beginning of the summer and resolved staff member conflicts and concerns.
- Oversaw inventory and product stock to develop and maintain inventory controls.
Education
Bachelor of Arts - Law
University of Helsinki
High School Diploma -
Tampereen Yliopiston Normaalikoulun Lukio
Skills
- Interpersonal and Written Communication
- Customer Assistance
- Handling Customer Complaints
- Invoice Reconciliation
- Staff Management
- Team Work
Languages
Finnish
Native language
English
Proficient
C2
Swedish
Upper intermediate
B2
References
Tiia Kulokorpi, Friends & Brgrs, tiia.kulokorpi@friendsandbrgrs.com
Timeline
Shift Manager
Friends&Brgrs
11.2021 - Current
Vice Manager
Nordic Gelato Factory
05.2021 - 09.2022
Bachelor of Arts - Law
University of Helsinki
High School Diploma -
Tampereen Yliopiston Normaalikoulun Lukio
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