Antti Seppälä
Helsinki
Summary
Dynamic and results-driven aviation professional with extensive experience in airport operations, ground handling, and ramp services management. Proven ability to lead teams, optimize processes, and ensure compliance with safety and regulatory standards in high-pressure environments. Skilled in operational planning, and stakeholder coordination, with a strong focus on delivering exceptional customer service while maintaining cost efficiency. Adept at fostering collaboration across departments and driving continuous improvement initiatives to enhance service quality and operational resilience.
Overview
23
23
years of professional experience
Work History
Ramp Manager
Aviator Airport Services Finland Oy
2022.01 - Current
- Responsible for the operational leadership of the Ramp Department, ensuring efficient and safe operations at Aviator.
- Continuously developed operational processes, improving the department’s performance and efficiency.
- Led staff by example, fostering commitment and motivation in line with Aviator’s values.
- Actively participated in company development projects, supporting the achievement of organizational goals.
- Applied a creative leadership style to motivate personnel and strengthen the safety culture.
Supervisor
Transmeri Logistics Oy
2019.07 - 2021.06
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced productivity and reduced production times.
- Coordinated logistics activities, optimizing resource allocation and inventory management.
Group Manager
Nobina Finland
2015.07 - 2019.07
- Led a team of approximately 100 bus drivers and dispatchers, ensuring efficient and smooth daily operations.
- Responsible for personnel management, including recruitment, training, and employee development, supporting the team’s professional growth and operational capability.
- Developed and implemented strategies to optimize fuel consumption, resulting in significant improvements and cost savings.
- Enhanced traffic safety by implementing effective safety programs and practices, reducing accidents and increasing passenger security.
- Managed operational leadership within own area of responsibility, ensuring high service levels and customer satisfaction.
Division Manager
LSG Sky Chefs Finland Oy
2011.08 - 2015.06
- Led operational efficiency initiatives, optimizing workflows and enhancing productivity across divisions.
- Directed cross-functional teams to implement strategic plans, achieving alignment with corporate objectives.
- Developed and executed training programs for staff, fostering skill development and performance improvement.
- Analyzed market trends to inform service offerings, driving competitive advantage in catering solutions.
Duty Manager
RTG Ground Handling Oy
2007.09 - 2011.08
- Supervised daily arrival service operations at HEL airport.
- Coordinated efficient team activities, optimizing resource allocation and workflow management.
- Implemented training programs for staff, enhancing performance and operational knowledge.
Customer Service Agent
Serviceair Finland Oy
2003.01 - 2006.04
- Customer service agent on HEL airport. Check in and gate services
Education
Bachelor of Science - Hospitality
Haaga Polytechnic
Helsinki2007-05
Skills
- Operational management
- Ground operations below and above wing
- Ground handling
- Ramp service
- Team leadership
Languages
Finnish
Native or Bilingual
English
Full Professional
Timeline
Ramp Manager
Aviator Airport Services Finland Oy
2022.01 - Current
Supervisor
Transmeri Logistics Oy
2019.07 - 2021.06
Group Manager
Nobina Finland
2015.07 - 2019.07
Division Manager
LSG Sky Chefs Finland Oy
2011.08 - 2015.06
Duty Manager
RTG Ground Handling Oy
2007.09 - 2011.08
Customer Service Agent
Serviceair Finland Oy
2003.01 - 2006.04
Bachelor of Science - Hospitality
Haaga Polytechnic