Summary
Overview
Work History
Education
Skills
Websites, Portfolios and Profiles
Languages
Timeline
Generic

Arbëreshë Cikaj

Espoo

Summary

Dynamic English Language Teacher with a strong background in lesson planning and student engagement, recognized for enhancing vocabulary and fostering positive learning environments that lead to improved academic outcomes. Proven expertise in activity planning, execution, and strong verbal communication skills.

Dedicated Assistant with exceptional interpersonal skills, adept at supporting team operations and streamlining processes with productivity software.

Overview

11
11
years of professional experience

Work History

Intern

Entresse Kirjasto
Espoo
10.2024 - 12.2024
  • Sorted and shelved books in line with library management system.
  • Processed new books for circulation, setting up items in system, adding tracking codes and applying protective covers.
  • Oversaw check-in and check-out process of library books and materials.
  • Returned books to circulation by placing on proper shelves.
  • Catalogued and organised library resources, including books, journals, and digital media, to maintain an efficient retrieval system.
  • Helped library users to access digital services and resources.

Teacher's Assistant

EEL-Espoo English Daycare
Kilo
09.2022 - 05.2023
  • Coordinated with educators to organize instructional resources and arrange setup of tools.
  • Aided in the creation of instructional resources and lesson plans.
  • Offered students one-on-one assistance with class assignments and activities.
  • Supervised students during outdoor play and school outings, prioritising safety and promoting social skills.
  • Participated in staff meetings and professional development workshops, contributing to the enhancement of teaching practices.

Substitute Teacher

Pilke - Merikatti , Merikisu
Kivenlahti
03.2022 - 07.2022
  • Implemented effective classroom management strategies to enhance learning outcomes.
  • Maintained classroom discipline by implementing positive behaviour management strategies, promoting a conducive learning environment.
  • Coordinated with permanent teaching staff to ensure continuity of instruction and alignment with the curriculum.
  • Balanced providing fun learning experiences while maintaining authority for successful learning outcomes.

English Language Teacher

ABC-Group
Prizren
09.2019 - 05.2021
  • Planned and implemented lessons to positively increase vocabulary and sentence structure skills.
  • Constructed testing materials evaluating English reading, writing, speaking and understanding abilities.
  • Informed parents about students' progress and concerns using in-person discussions, emails, and phone calls.
  • Delivered engaging lessons to students of various ages, focusing on grammar, vocabulary, and pronunciation.
  • Understood and followed national standards within English language teaching for assigned age groups.
  • Planned lessons with dynamic discussions and exercises to promote engagement.

Management Assistant

Flutra Shoes&Bags
Prizren
05.2019 - 09.2019
  • Employed consultative sales techniques to identify customer requirements.
  • Fielded customer questions to share information about products, availability and pricing.
  • Trained and mentored junior administrative team members in procedures.
  • Coordinated daily schedules and appointments for senior management, maximising efficiency and time management.
  • Connected with professionals in outside offices and distant locations to coordinate work.

Manager's Assistant

Flurimi Fashion
Prizren
06.2018 - 09.2019
  • Managed tasks by efficiently planning and coordinating available resources.
  • Assisted with the strategic planning and execution of outlet menu updates for enhanced customer engagement.
  • Assisted individuals with locating correct personnel or resources for different concerns.
  • Identified depleted items, requested supplies and submitted purchase orders to maintain good stock levels.
  • Planned office events by reserving venues, communicating schedules and coordinating setup.

Cashier, Cashier Supervisor

ETC-Elkos
Prizren
06.2014 - 04.2018
  • Provided support to cashiers and customer service employees regarding refund policies.
  • Verified identification to ensure compliance with age restrictions.
  • Processed payments by cash, cheque, or card to complete transactions.
  • Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
  • Maintained high productivity by efficiently processing cash, credit and debit payments.

Education

Master of Arts - English Language And Literature

AAB-College
Prishtine, Kosovo
02.2021

Bachelor of Arts - English Language And Literature

"Ukshin Hoti"
Prizren, Kosovo
06.2018

Skills

  • Teacher Observation
  • Activity Planning and Execution
  • Cash Register Systems
  • Verbal and Written Communication
  • Staff Training
  • Employee Communications

Websites, Portfolios and Profiles

https://www.linkedin.com/in/arbereshe-cikaj-a067ba224?fbclid=IwAR2wXywTcFr1GsNnG9L8rAwKofDIQuCbUcQAZ

Languages

Albanian
First Language
English
Proficient (C2)
C2
Finnish
Intermediate (B1)
B1

Timeline

Intern

Entresse Kirjasto
10.2024 - 12.2024

Teacher's Assistant

EEL-Espoo English Daycare
09.2022 - 05.2023

Substitute Teacher

Pilke - Merikatti , Merikisu
03.2022 - 07.2022

English Language Teacher

ABC-Group
09.2019 - 05.2021

Management Assistant

Flutra Shoes&Bags
05.2019 - 09.2019

Manager's Assistant

Flurimi Fashion
06.2018 - 09.2019

Cashier, Cashier Supervisor

ETC-Elkos
06.2014 - 04.2018

Master of Arts - English Language And Literature

AAB-College

Bachelor of Arts - English Language And Literature

"Ukshin Hoti"
Arbëreshë Cikaj