Overview
Work History
Education
Certifications Seminars
Languages
Timeline
Generic
Arta Leli

Arta Leli

Athens

Overview

7
7
years of professional experience

Work History

Business Application Consultant

Qualco
03.2023 - Current
  • Conduct workshops to understand clients' business processes and translating them to business requirements and functional specifications.
  • Analyze business requirements, propose solutions, write functional specifications document.
  • Deliver presentations at customer sites detailing the features and functionalities of the applications.
  • Collaborate with cross-functional teams such as QA and Engineering, to ensure successful business solutions delivery.
  • Facilitate meetings between project stakeholders to discuss progress and challenges.
  • UAT Manager, contributing in UAT planning and execution. Addressing any blockers to ensure testing continuity.

Scrum Master/Project Manager

B2Tech
05.2023 - 01.2023
  • Guide and align scrum teams toward company overall direction and business goals
  • Monitor and report sprint progress and key performance metrics to agile teams and to leadership
  • Closely cooperating with Product Owners to address difficulties that impact team efficiency
  • Supporting team members in overcoming challenges and impediments
  • Coaching team to be more organized and work more effectively.

Team Leader (Mar 2022 - Sep 2022)

Facilization
09.2022 - 09.2022
  • Capacity planning for each team member, so their allocation on each project and task is clear and on track
  • Weekly meetings with each team member to have feedback on how they feel in the company and what we can improve
  • Work with each team member to set clear objectives
  • Setting action points and training needs to meet the defined objectives
  • Conduct performance reviews, provide feedback and encourage professional development
  • Escalation point and risk mitigator for business problems or project issues that team would face
  • Identify and address conflicts early, facilitating discussions and guiding team to find practical solutions
  • Organizing frequent team building activities, to ensure that the team has a positive and cooperative energy.

Project Manager (May 2021 - Feb 2022)

Facilization
  • Managing projects from sales contract handover to project closure
  • Create detailed project plan, breakdown work to tasks, track progress and facilitate project team to deliver agreed scope.
  • Tracking project and providing regular reports on project status and performance metrics.
  • Coordinate resources across multiple internal/external teams for successful completion of projects.
  • Facilitated resolution of conflicts between team members when necessary.
  • Provided guidance to team members regarding tasks assigned to them.
  • Managing change requests and ensuring that the scope of the project is not deviated.
  • Ensuring that all the agreed deliverables are provided to the client for each project milestone

Functional Consultant (Sep 2020 - Apr 2021)

Facilization
  • Conducting product walkthrough meetings with Bank clients
  • Leading business requirements gathering and analysis phase
  • Delivering training to Bank team
  • Prioritize business requirements in alignment with client needs and project milestones
  • Monitoring deliverables and ensuring timely completion
  • Risk log monitoring; identifying in advance new project risks and preparing mitigation plan
  • UAT management for different upgrade and implementation projects
  • Management of UAT artifacts (version Control & Incremental setup).

Business Intelligence Analyst

Vodafone
10.2018 - 03.2020
  • Responsible for Operational KPI-s measurement and submission on Vodafone Group Platform
  • Collaborating with other teams to translate business needs into technical definitions and measurable KPI-s
  • Developing data analysis and visualizations as for business needs, using platforms like Qlick Sense and OBIEE
  • Single point of contact for Enterprise Business Unit
  • Developing data analysis and dashboards for the new campaigns and products presented from the respective unit.

Product Specialist

Facilization
01.2017 - 08.2018
  • Support customers in troubleshooting, tracing and resolving functional issues in Flexcube
  • Setup of several core banking modules: Fund Transfers, Standing Instruction, Interest & Charges etc
  • Responsible for gathering/analyzing new requirements related to core banking system
  • Report development for Banks related to EU Common Reporting Standard (CRS, DCS, FATCA)
  • Ensuring compliance EU Financial regulation.

Education

Master of Science in Information Security, Data Governance -

University of Tirana

Bachelor’s Degree in Business Informatics -

University of Tirana

Certifications Seminars

  • Professional Scrum Master I (PSM I)
  • Digital Business Analysis
  • Oracle Database 12c

Languages

  • English, Proficient User
  • Greek, Independent User
  • French, Basic User

Timeline

Scrum Master/Project Manager

B2Tech
05.2023 - 01.2023

Business Application Consultant

Qualco
03.2023 - Current

Team Leader (Mar 2022 - Sep 2022)

Facilization
09.2022 - 09.2022

Business Intelligence Analyst

Vodafone
10.2018 - 03.2020

Product Specialist

Facilization
01.2017 - 08.2018

Project Manager (May 2021 - Feb 2022)

Facilization

Functional Consultant (Sep 2020 - Apr 2021)

Facilization

Master of Science in Information Security, Data Governance -

University of Tirana

Bachelor’s Degree in Business Informatics -

University of Tirana

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