Arta Leli
Athens
Overview
7
7
years of professional experience
Work History
Business Application Consultant
Qualco
03.2023 - Current
- Conduct workshops to understand clients' business processes and translating them to business requirements and functional specifications.
- Analyze business requirements, propose solutions, write functional specifications document.
- Deliver presentations at customer sites detailing the features and functionalities of the applications.
- Collaborate with cross-functional teams such as QA and Engineering, to ensure successful business solutions delivery.
- Facilitate meetings between project stakeholders to discuss progress and challenges.
- UAT Manager, contributing in UAT planning and execution. Addressing any blockers to ensure testing continuity.
Scrum Master/Project Manager
B2Tech
05.2023 - 01.2023
- Guide and align scrum teams toward company overall direction and business goals
- Monitor and report sprint progress and key performance metrics to agile teams and to leadership
- Closely cooperating with Product Owners to address difficulties that impact team efficiency
- Supporting team members in overcoming challenges and impediments
- Coaching team to be more organized and work more effectively.
Team Leader (Mar 2022 - Sep 2022)
Facilization
09.2022 - 09.2022
- Capacity planning for each team member, so their allocation on each project and task is clear and on track
- Weekly meetings with each team member to have feedback on how they feel in the company and what we can improve
- Work with each team member to set clear objectives
- Setting action points and training needs to meet the defined objectives
- Conduct performance reviews, provide feedback and encourage professional development
- Escalation point and risk mitigator for business problems or project issues that team would face
- Identify and address conflicts early, facilitating discussions and guiding team to find practical solutions
- Organizing frequent team building activities, to ensure that the team has a positive and cooperative energy.
Project Manager (May 2021 - Feb 2022)
Facilization
- Managing projects from sales contract handover to project closure
- Create detailed project plan, breakdown work to tasks, track progress and facilitate project team to deliver agreed scope.
- Tracking project and providing regular reports on project status and performance metrics.
- Coordinate resources across multiple internal/external teams for successful completion of projects.
- Facilitated resolution of conflicts between team members when necessary.
- Provided guidance to team members regarding tasks assigned to them.
- Managing change requests and ensuring that the scope of the project is not deviated.
- Ensuring that all the agreed deliverables are provided to the client for each project milestone
Functional Consultant (Sep 2020 - Apr 2021)
Facilization
- Conducting product walkthrough meetings with Bank clients
- Leading business requirements gathering and analysis phase
- Delivering training to Bank team
- Prioritize business requirements in alignment with client needs and project milestones
- Monitoring deliverables and ensuring timely completion
- Risk log monitoring; identifying in advance new project risks and preparing mitigation plan
- UAT management for different upgrade and implementation projects
- Management of UAT artifacts (version Control & Incremental setup).
Business Intelligence Analyst
Vodafone
10.2018 - 03.2020
- Responsible for Operational KPI-s measurement and submission on Vodafone Group Platform
- Collaborating with other teams to translate business needs into technical definitions and measurable KPI-s
- Developing data analysis and visualizations as for business needs, using platforms like Qlick Sense and OBIEE
- Single point of contact for Enterprise Business Unit
- Developing data analysis and dashboards for the new campaigns and products presented from the respective unit.
Product Specialist
Facilization
01.2017 - 08.2018
- Support customers in troubleshooting, tracing and resolving functional issues in Flexcube
- Setup of several core banking modules: Fund Transfers, Standing Instruction, Interest & Charges etc
- Responsible for gathering/analyzing new requirements related to core banking system
- Report development for Banks related to EU Common Reporting Standard (CRS, DCS, FATCA)
- Ensuring compliance EU Financial regulation.
Education
Master of Science in Information Security, Data Governance -
University of Tirana
Bachelor’s Degree in Business Informatics -
University of Tirana
Certifications Seminars
- Professional Scrum Master I (PSM I)
- Digital Business Analysis
- Oracle Database 12c
Languages
- English, Proficient User
- Greek, Independent User
- French, Basic User
Timeline
Scrum Master/Project Manager
B2Tech
05.2023 - 01.2023
Business Application Consultant
Qualco
03.2023 - Current
Team Leader (Mar 2022 - Sep 2022)
Facilization
09.2022 - 09.2022
Business Intelligence Analyst
Vodafone
10.2018 - 03.2020
Product Specialist
Facilization
01.2017 - 08.2018
Project Manager (May 2021 - Feb 2022)
Facilization
Functional Consultant (Sep 2020 - Apr 2021)
Facilization
Master of Science in Information Security, Data Governance -
University of Tirana
Bachelor’s Degree in Business Informatics -
University of Tirana
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