Ashir Khan
Helsinki
Summary
Dynamic professional with 10+ years of expertise in business administration, customer service, and education, complemented by a passion for sustainable aviation and IT services. Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Development Engineer
AASRA OY
Espoo
09.2024 - Current
Delivered overnight retail IT upgrade projects, deploying new routers, switches, APs, and EPOS systems across nationwide locations.
Installed and terminated Cat6 cabling, reconfigured comms cabinets, and maintained compliant network layouts.
Verified network connectivity post-installation, coordinating testing with remote NOC teams.
Managed site hardware logistics, including pre-delivery staging and post-installation disposal.
Produced as-built documentation with updated network diagrams and photographic evidence for project handover.
Ensured timely completion of deployments while adhering to quality and safety standards.
Network Installation Engineer
R&S RECYCLING OY
Helsinki
03.2022 - 11.2024
Executed end-to-end network installation projects, encompassing structured cabling and access point setup.
Tested and certified all connections, ensuring optimal performance and reliability.
Documented final layouts on site plans for future reference and compliance.
Performed cabinet rework and switch/router replacement to enhance network efficiency.
Education
Bachelors - International Business, Global Customer Relationship Management and Communication
Haaga-Helia University of Applied Sciences
Helsinki, Finland11.2024
Qualification - Business and Administration, Marketing, Sales, Human Resource Management, Supply Chain Management, Entrepreneurship
Porvoo Commercial College
Porvoo, Finland06.2010
Skills
- Driving license AB
- Technical problem resolution
- Hardware repair
- Verbal and written communication
- Organizational skills
- Multitasking and prioritization
- System upgrades
- User support
- IT project coordination
- Account administration
- Remote desktop support
- Technical support expertise
- Troubleshooting and diagnostics
- Adaptability to change
- Local area networking
- Data backup and recovery
- User request coordination
- Customer service and relations
- Operating systems management
- Help desk experience
- End user support
- Network connectivity solutions
- Hardware installation and setup
- Team collaboration skills
- Problem solving techniques
- Printer and peripheral support services
- Network and server management strategies
- Service order documentation processes
- Risk assessment methodologies
Certification
- ECDL Certification Modules 1-7, European Computer Driving License
- Airport Management, KK Aviation
- Business Plan Competition Finalist, Haaga Helia University of Applied Sciences, Porvoo, Finland
- Occupational Safety Card, Center for Occupational Safety
- Hygiene Safety Card
- Alcohol Pass, Ministry of Education and Culture
Languages
Urdu
First Language
English
Advanced (C1)
C1
Finnish
Intermediate (B1)
B1
German
Intermediate (B1)
B1
Spanish
Beginner
A1
Timeline
IT Development Engineer
AASRA OY
09.2024 - Current
Network Installation Engineer
R&S RECYCLING OY
03.2022 - 11.2024
Bachelors - International Business, Global Customer Relationship Management and Communication
Haaga-Helia University of Applied Sciences
Qualification - Business and Administration, Marketing, Sales, Human Resource Management, Supply Chain Management, Entrepreneurship
Porvoo Commercial College