Community involvement, writing , learning languages , art and sports
ASIIMWE ISABELLA FAITH
Human Resource Assistant And Receiptionist
Helsinki
Summary
Seek to exercise and foster communication skills coordinating with management to achieve organizational goals. Seek to appraise and develop performance techniques and foster working career in field work and handling people with different characters.
Creative, result oriented and self-motivated with a track record for seeking and achieving best value goals and striving to attain targets in the competitive environment. Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
5
5
years of professional experience
1
1
Certification
3
3
Languages
Work History
secretary
St paul’s church of Uganda
01.2022 - 03.2023
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained daily report documents, memos and invoices.
- Managed over 50 customer calls per day
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Conducted research to assist with routine tasks and special projects.
- Facilitated timely review of proposals, correspondence and documentation to achieve key strategic initiatives.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Identified communication channels to set roadmap to distribute information.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Established administrative work procedures to track staff's daily tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Answered multi-line phone system and enthusiastically greeted callers
- Maintained office supplies inventory by checking stock and ordering new supplies
Human Resources Assistant, Receptionist.
China Star Construction Company Limited Uganda
05.2023 - 01.2024
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Answered and redirected incoming phone calls for office over 50 calls per day
- Collected client and customer payments, processed transactions and updated relevant records.
- Handled assignments independently with good judgement and critical thinking skills.
- Maintained confidentiality of information regarding clients and company.
- Coordinated employee training programs to improve productivity and performance.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Responded to employee inquiries regarding benefits and other HR topics.
- Assisted with creating employee handbooks and manuals.
- Created job descriptions on boards for vacant jobs.
- Participated in job fairs to recruit new talent.
- Converted employee status from temporary to permanent.
- Aided staff with employee performance review paperwork and documentation.
- Set up orientations and initial training for new employees.
- Monitored and analyzed employee satisfaction survey results.
- Tracked various statistics and kept detailed records to support human resources department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Tallied cash drawer at beginning and end of each work shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Managed multiple tasks and met time-sensitive deadlines.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
receiptionist
Ham cinemax
01.2020 - 11.2021
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgement and critical thinking skills.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled office meetings and client appointments for staff teams.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- increased sales by 20%.
- Answered phone promptly and directed incoming calls to correct offices
receiptionist and cashier
Liam Business Link And Electronics
02.2019 - 10.2020
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Stocked, tagged and displayed merchandise as required.
- Tallied cash drawer at beginning and end of each work shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Increased sales by 15%
Education
No Degree -
Buganda Road Primary School
Uganda, Kampala 04.2001 -
GED -
Mackay Memorial College Nateete
Uganda , Kampala 04.2001 -
High School Diploma -
Mackay Memorial College Nateete
04.2001 -
Skills
Creativityundefined
Sex
FEMALE
Availability
IMMEDIATELY
Marital Status
SINGLE
Id Number
CF0003710EF5WH
Personal Information
- Date of Birth: 05/14/00
- Nationality: UGANDAN
Race
BLACK
References
- KABAYO PATIENCE, Lay reader, St paul’s church of Uganda, +256774970504 /+256703514012
- MIAO FENG, General manager and senior engineer, China star construction (Africa) Co.Ltd Uganda, 191281602@qq.com, +256783866666
- MR YAIRO SSEMPALA, Human resource manager, China star construction (Africa) Co.Ltd Uganda, yairossempala@gmail.com, +256785025471
Certification
Certified [human resource assistant], [China star construction company uganda ] - [one year ]
Interests
basketball, singing, reading, researching to grow my knowledge base , making new friends and travel
I love reading and studying to grow my knowledge base and researching about different mystery things. in my free time i like playing basket ball and making new friends online and offline and travelling around new places. i love to sing too
Timeline
Human Resources Assistant, Receptionist.
China Star Construction Company Limited Uganda
05.2023 - 01.2024
secretary
St paul’s church of Uganda
01.2022 - 03.2023
receiptionist
Ham cinemax
01.2020 - 11.2021
receiptionist and cashier
Liam Business Link And Electronics
02.2019 - 10.2020
No Degree -
Buganda Road Primary School
04.2001 -
GED -
Mackay Memorial College Nateete
04.2001 -
High School Diploma -
Mackay Memorial College Nateete
04.2001 -
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