Personable Hospitality Expert with 8 years of experience in enhancing customer engagement and fostering long-term satisfaction. Proven track record in effectively planning and executing daily operations to ensure a seamless and comfortable environment. Recognized for adaptability, proactive problem-solving, and strong communication skills, aimed at supporting organizational objectives within a dynamic team setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
THAMEL BHANCHHA GHAR
KATHMANDU, NEPAL
04.2021 - 12.2022
Screening, interviewing, hiring, and training restaurant staff.
Managing restaurant staff's work schedules
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
Checking in on dining customers to enquire about food quality and service
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
Monitoring the restaurant’s cash flow and settling outstanding bills
Resolving customer complaints in a professional manner
Assistant Storekeeper
THE MEYDAN HOTEL AND HOSPITALITY
DUBAI, UAE
04.2016 - 12.2020
Knowledge of proper bookkeeping and inventory management
Excellent written and verbal communication skills
Keen attention to detail and ability to effectively manage time
Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping
Rotate stock and coordinate the disposal of surpluses
Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
Ensure that the store is kept clean and organized
Complete physical inventory counts at the end of each month
Manage order availability by keeping detailed records of food and non-food stock inventory in ADACO
Evaluate supplies and product inventory to check for qualities and quantities issues and return unacceptable materials to vendors to obtain replacement or refund
Alternate goods in inventory by observing the FIFO approach to keep shelves organized and properly stocked
Check the delivery vans have maintained the HACCP protocol
Receive goods and products as per the LPO
Raise LPO for store goods to maintain the inventory
Completed PIC(Person In Charge level 2)
Cook Helper
PAKSHALA RESTAURANT
KATHMANDU, NEPAL
01.2014 - 03.2016
Prepare food item to meet recipes, portioning, cooking and waste control guidelines
Increase kitchen efficiency by cleaning chef work area regularly
Prevent cross contamination from utensils, surfaces and pans while cooking and plating meals for food allergies customers
Remove expiry food and beverage from storage and revies inventory for upcoming expiry dates
Work with chef to prepare daily food specials and other supplies
Wash, peel and cut various fruits and vegetables to prepare for serving
Education
BACHELOR OF HOTEL & TOURISM MANAGEMENT -
JAMK U.A.S
Jyvaskyla, Finland
High School Diploma -
NCCS HIGHER SECONDARY SCHOOL
kathmandu, nepal
01-2017
SCHOOL LEAVING CERTIFICATE -
SURENA ENGLISH BOARDING SCHOOL
KATHMANDU,NEPAL
07-2015
Skills
Team collaboration
Exceptional time management skill
Stock management
Stocking
Record keeping strength
Warehouse functioning
Food services management
Health and safety standards
Workplace cleanliness
Certification
Completed Alcohol Pass (Finland)
Certification of Appreciation for Contribution for the 21st, 22nd, 23rd, 24th Dubai World Cup (Horse Racing)
Completed HACCP PIC Level 2 During Work (Dubai)
Kantipur Hotel Training Centre, Kathmandu, Cooking Training, 09/01/14 - 11/30/14
References
Mr. Natraj Madhavan, Finance Manager, Millennium Plaza Hotel, +971 50 495 9313
Mr. Vinu Varghese, Purchase Executive, Bab Al Sham Hotel and Resort, +971 50 528 1087
Mr. Jayesh Jacob, Finance Executive, Meydan Hotel and Hospitality, +971 55 461 4014
Timeline
Restaurant Supervisor
THAMEL BHANCHHA GHAR
04.2021 - 12.2022
Assistant Storekeeper
THE MEYDAN HOTEL AND HOSPITALITY
04.2016 - 12.2020
Cook Helper
PAKSHALA RESTAURANT
01.2014 - 03.2016
BACHELOR OF HOTEL & TOURISM MANAGEMENT -
JAMK U.A.S
High School Diploma -
NCCS HIGHER SECONDARY SCHOOL
SCHOOL LEAVING CERTIFICATE -
SURENA ENGLISH BOARDING SCHOOL
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