Asunganyi Rose Tiku
Humanity aid worker
Mikkeli ,Etela Savo
Summary
Knowledgeable and dedicated customer service professional with extensive experience in humanity industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
1
1
Certification
3
3
Languages
Work History
International Service Trainee
Xamk Mikkeli
03.2024 - 03.2024
- Contributed to a collaborative team environment by actively participating in group discussions, sharing ideas, and offering constructive feedback.
- Continuously evaluated personal performance against set goals, implementing necessary adjustments for improved efficiency and productivity.
- Delivered exceptional service under high-pressure situations, maintaining a calm demeanor and positive attitude at all times.
Secretary
Haute Couture Moderne
06.2022 - 03.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated records and files to maintain document compliance.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Movie Actor
Lamb Light Production And Kingnissi
02.2022 - 02.2023
- Demonstrated versatility as an actor by performing in stage productions alongside film roles, showcasing a range of acting talents.
Humanitarian Aid Worker
Lando Hope Found
02.2019 - 02.2023
- Spearheaded fundraising campaigns that generated significant support from donors and sponsors
- Developed strong relationships with local stakeholders, fostering trust and cooperation for project success.
- Contributed to strategic planning processes for aid organizations, helping to develop sustainable solutions addressing complex global challenges.
Teacher
Wisdom Complex
09.2021 - 06.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Kitchen assistant intern
DEXI Xamk
Mikkeli , Finland
02.2024 - 04.2024
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor Degree In Law - Law And Political Science
University of Douala Cameroon
Douala Cameroon 10.2020
Vocational Certificate - Secretarial Studies And Office Administration
Jbright Institute
Douala 08.2020
Skills
- Complaint Handling
- Upselling strategies
- Call center experience
- Teamwork and Collaboration
- Computer Skills
- Problem Resolution
- Relationship Building
Languages
English
Advanced (C1)
French
Upper intermediate (B2)
Finnish
Beginner (A1)
Certification
English student representative at faculty of law and Political science 2017/2018
Hygiene passport, Mikkeli Finland
Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
International Service Trainee
Xamk Mikkeli
03.2024 - 03.2024
Kitchen assistant intern
DEXI Xamk
02.2024 - 04.2024
Secretary
Haute Couture Moderne
06.2022 - 03.2023
Movie Actor
Lamb Light Production And Kingnissi
02.2022 - 02.2023
Teacher
Wisdom Complex
09.2021 - 06.2022
Humanitarian Aid Worker
Lando Hope Found
02.2019 - 02.2023
Bachelor Degree In Law - Law And Political Science
University of Douala Cameroon
Vocational Certificate - Secretarial Studies And Office Administration
Jbright Institute
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