Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Behailu Haile

Helsinki

Summary

Results-oriented professional with expertise in payment processing, finance, and supply chain management. Skilled in leveraging data analytics tools to streamline operations, resulting in notable improvements in payment processing efficiency. Demonstrated proficiency in billing management, consistently achieving performance targets while upholding company values. Seeking to contribute financial expertise and supply chain skills in a dynamic, growth-focused environment.

Overview

18
18
years of professional experience

Work History

Payment and Logistics Coordinator

Swappie Oy
Helsinki
11.2022 - Current

Accounts payable coordination.

  • Received invoices from vendors, and ensured they were accurately recorded in NetSuite, and prepared for payment in line with agreed payment terms.
  • Contacted vendors to follow up on late or missing invoices, ensuring timely resolution.
  • Responded promptly to external inquiries regarding payment issues, maintaining a high level of customer service.
  • Implemented a new overpayment collection procedure, which reduced working capital requirements, and improved cost efficiency.
  • Actively led and participated in projects to enhance B2B payment request processing by eliminating unnecessary manual tasks, reducing costs, and maximizing resource efficiency through existing systems.

Vendor management.

  • Developed and maintained strong relationships with key accounts, including negotiating changes to Incoterms and payment terms based on account KPIs.
  • Initiated a process to improve delivery performance metrics by conducting weekly performance reviews with key accounts.

Logistics Coordination.

  • Streamlined data collection and analysis processes to diagnose the root causes of supply chain bottlenecks and monitor carrier performance effectively.
  • Managed operational arrangements with logistics service providers, ensuring optimal performance through regular reviews.

Trading and Operation Specialist

Swappie Oy
Helsinki
05.2021 - 10.2022
  • Ensured rapid and thorough recovery of RMA.

Senior Production Specialist

Swappie Oy
Helsinki
10.2019 - 04.2021
  • Activated and diagnosed incoming phones while assessing their condition.

Customer Service Officer/ Credit Dept

Commercial Bank Of Ethiopia
Addis Ababa
01.2011 - 09.2013
  • Customer servicing and performing all banking duties of overseeing the financial activities for personal and corporate accounts

Coordinator, Supervisor, and Data Collector

WFP, International Food Policy Research Institute (IFPRI)-Ethiopian Strategy Support Program-II (ESSP-11)
Addis Ababa
05.2008 - 09.2011
  • During these times I work for different private, governmental and international research organizations as a part-time worker
  • The organizations' main target was mainly solving and eradicating the various social issues in the country such as Health, Corruption, and poverty
  • My main task was data collecting, editing, cleaning and sampling, as well as supervising and delegating tasks to a team of enumerators

Head of Technical and Field Service at regional level for '3rd Housing and Population Census'

Ethiopian Central Statistics Agency
Addis Ababa
01.2007 - 05.2008
  • Had a chance to train 103 enumerators and 22 supervisors on census questionnaires and during the census time I mainly was providing technical assistance and support for supervisors in setting up a system to control enumerators to collect the required data, solve administrative problems with government officials and prepare consecutive and detailed reports for respective Census Commission Officials and Head Office

Education

Bachelor's Degree in International Business - Finance

Arcada University of Applied Sciences
Helsinki, Finland
03.2018

Bachelor's Degree in Economics - International Economics, Micro & Macro Economics, Mathematical Economics, Labour Economics, Monetary Economics & Policy, Development Economics, Econometrics

Addis Ababa University
Addis Ababa, Ethiopia
07.2011

Diploma in Statistics - Statistical Methods, Applied Science, Sampling and Survey Methods, Calculus and Probability

Addis Ababa University
Addis Ababa, Ethiopia
03.2006

Skills

  • Teamwork
  • Customer service
  • Payments processing
  • Invoicing
  • Data Analysis
  • Logistics management
  • Overpayment collections
  • Efficiency improvement
  • Relationship management
  • Performance metrics
  • Financial Data calculation
  • Financial Accounting
  • Enterprise Resource Planning (ERP)
  • Banking
  • Research and Development in Business Management

Languages

  • Amharic, Native
  • English, Advanced
  • Finnish, Elementary

Personal Information

  • Date of Birth: 12/19/82
  • Nationality: Ethiopian

Timeline

Payment and Logistics Coordinator

Swappie Oy
11.2022 - Current

Trading and Operation Specialist

Swappie Oy
05.2021 - 10.2022

Senior Production Specialist

Swappie Oy
10.2019 - 04.2021

Customer Service Officer/ Credit Dept

Commercial Bank Of Ethiopia
01.2011 - 09.2013

Coordinator, Supervisor, and Data Collector

WFP, International Food Policy Research Institute (IFPRI)-Ethiopian Strategy Support Program-II (ESSP-11)
05.2008 - 09.2011

Head of Technical and Field Service at regional level for '3rd Housing and Population Census'

Ethiopian Central Statistics Agency
01.2007 - 05.2008

Bachelor's Degree in International Business - Finance

Arcada University of Applied Sciences

Bachelor's Degree in Economics - International Economics, Micro & Macro Economics, Mathematical Economics, Labour Economics, Monetary Economics & Policy, Development Economics, Econometrics

Addis Ababa University

Diploma in Statistics - Statistical Methods, Applied Science, Sampling and Survey Methods, Calculus and Probability

Addis Ababa University
Behailu Haile