Bianca Flottmann
Lestijaervi
Summary
Dynamic Senior Deal Manager with extensive experience at Red Hat, excelling in deal management and stakeholder engagement. Proven track record in contract drafting and requirements analysis, driving successful deal outcomes. Adept at fostering collaboration across teams, ensuring regulatory compliance, and delivering customer-focused solutions that enhance overall value.
Overview
11
11
years of professional experience
Work History
Senior Deal Manager, EMEA
Red Hat
Espoo
09.2023 - Current
- Perform a comprehensive deal requirements analysis and design deal plan to engage all relevant stakeholder organizations and Deal Management resources to deliver a comprehensive and customer-focused deal package which demonstrates the overall customer value proposition.
- Collaborate proactively with internal teams to serve as a partner, trusted adviser, and advocate for the Sales and Services teams on deal management planning activities essential for creating a completed deal package for customer acceptance and signature.
- Establish and monitor ongoing progress and completions of deliverables while proactively tracking and informing stakeholders of requirements and timeline changes.
- Establish trusted working relationships and collaborate with Red Hat stakeholder teams impacted by non-standard or complex deals, specifically Sales and Commercial Legal, Finance, Sales Operations, Product Management, Product Marketing, Consulting, and Global Support Services teams.
- Schedule and lead internal deal-related stakeholder meetings to support the deal development lifecycle (e.g. progress reviews, deal design and solution session, stakeholder approval discussions, troubleshooting, and escalation resolutions).
- Leverage Deal Management frameworks and enforce the corporate policies and systems usage and approval frameworks and associated policies to ensure best deal outcomes.
- Perform DocuSign oversight for required signature.
- Red Hat is a leading provider of open source software solutions, including Linux, cloud, container, and Kubernetes technologies. Website: https://www.redhat.com
Senior Deal Facilitator, EMEA
Red Hat
Espoo
01.2023 - 08.2023
- Drafting Ordering Documents (non standard).
- Creation of standard contract paperwork.
- Advisor to several internal departments.
- Handling of signature requests.
- Agreement database maintenance.
- Handling of Manufacturer Authorization Form (MAF) requests.
- Handling of Annual Spend requests.
- DocuSign user management EMEA.
- Internal Project contribution and finalizing own Projects.
- Red Hat is a leading provider of open source software solutions, including Linux, cloud, container, and Kubernetes technologies. Website: https://www.redhat.com
Senior Contract Administrator - EMEA
Red Hat
Espoo
10.2021 - 01.2023
- The Contracts Administrator provides administrative support to the Sales//Bid Desk/Revenue/PA/BA/AR/Marketing Teams in EMEA. Reporting into the EMEA Bid Desk Manager.
- Arranges for signatures of finance and corporate documents, acts as point of contact regarding signatories.
- Reviews and Drafts L1-L3 contracts (NDAs, MAF, MSA, OFs etc).
- Verifies documents are approved prior to signature/countersignature.
- Liaises with the Notary and Apostille Office to arrange certification of company documents.
- Liaises with Contract Admins in other regions to gather signatures or locate contracts as required.
- Responsible for safeguarding company seals and statutory records.
- Responsible for digital and hardcopy document management – administrating the legal databases and returning fully executed contracts to customers.
- Manages filing, archiving & tracking of contracts. Maintains archiving and post/fedex records.
- Red Hat is a leading provider of open source software solutions, including Linux, cloud, container, and Kubernetes technologies. Website: https://www.redhat.com
- Kenntnisse: Six Sigma Green Belt
Contract Administrator - EMEA
Red Hat
Cork
02.2017 - 10.2021
- The Contracts Administrator provides administrative support to the Sales//Bid Desk/Revenue/PA/BA/AR/Marketing Teams in EMEA. Reporting into the EMEA Bid Desk Manager.
- Arranges for signatures of finance and corporate documents, acts as point of contact regarding signatories.
- Reviews and Drafts L1-L3 contracts (NDAs, MAF, MSA, OFs etc).
- Verifies documents are approved prior to signature/countersignature.
- Liaises with the Notary and Apostille Office to arrange certification of company documents.
- Liaises with Contract Admins in other regions to gather signatures or locate contracts as required.
- Responsible for safeguarding company seals and statutory records.
- Responsible for digital and hardcopy document management – administrating the legal databases and returning fully executed contracts to customers.
- Manages filing, archiving & tracking of contracts. Maintains archiving and post/fedex records.
- Red Hat is a leading provider of open source software solutions, including Linux, cloud, container, and Kubernetes technologies. Website: https://www.redhat.com
Bid Desk Specialist
Red Hat
Cork
04.2016 - 02.2017
- Establish solid and trusted working relationships with all Red Hat departments and groups that contribute to the structure of, or may be impacted by, the non-standard deal, specifically Sales, Business Affairs, Finance, Operations, Product Management, Product Marketing, Global Professional Services, and Global Support Services.
- Enforce the corporate approval framework and associated policies.
- Troubleshoot, escalate, and resolve issues, including managing the escalation process.
- Promote competency to negotiate and close deals that follow established guidelines.
- Review, research, and complete customer requests for assignment.
- Support the use of Salesforce.com as the primary system for contract review requests and price approval requests.
- Document final contract summary in Salesforce.com.
- Red Hat is a leading provider of open source software solutions, including Linux, cloud, container, and Kubernetes technologies. Website: https://www.redhat.com
Reservation Sales & Customer Care Specialist
Marriott International
Cork
11.2015 - 04.2016
- Marriott International is a multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities. Website: https://www.marriott.com
Senior Deal Desk Coordinator
Tableau
Frankfurt am Main und Umgebung
01.2015 - 07.2015
- Tableau is a visual analytics platform transforming the way we use data to solve problems. Website: https://www.tableau.com
Skills
- Deal management
- Contract drafting
- Stakeholder engagement
- Requirements analysis
- Document oversight
- Regulatory compliance
Languages
English
Proficient (C2)
C2
German
Native
Native
Timeline
Senior Deal Manager, EMEA
Red Hat
09.2023 - Current
Senior Deal Facilitator, EMEA
Red Hat
01.2023 - 08.2023
Senior Contract Administrator - EMEA
Red Hat
10.2021 - 01.2023
Contract Administrator - EMEA
Red Hat
02.2017 - 10.2021
Bid Desk Specialist
Red Hat
04.2016 - 02.2017
Reservation Sales & Customer Care Specialist
Marriott International
11.2015 - 04.2016
Senior Deal Desk Coordinator
Tableau
01.2015 - 07.2015