Calle Fäldt
Service Desk Specialist
Vaasa
Summary
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Sevitör, Louis Degeer
01.2000 - 04.2016
- Serve at banquets and large and small dinners
- With from 4000 people to 2
- Diskplock
- Harrys pubar AB
- Norrköping
Servitör - Danne Krogen och bageri
06.2010 - 04.2015
- Take care of all the dishes
- Ans the dishes when we had a night club
- Sevitör
- Bishop arms
- Norrköping
Sevitör - Louis Degeer
05.2009 - 04.2014
- Work in the pub to serve ower costumer
- Serve drinks Ans some food
- Restaurang Biträde
- Kålmårdens djurpark
- Kålmården
Restaurang Biträde, Kålmårdens djurpark
06.2015 - 09.2023
- Tacking care of the buffet
- And all the dishes from the buffet and the rsturang
- Servitör
- Danne Krogen och bageri
head waiter
Sevitör - Bishop arms
Stockholm
06.2010 - 09.2010
- At the ala carte restrung part of the resturag.
Bartender , High
Batrender
05.2012 - 09.2012
Service Desk Specialist
Tieto
08.2017 - 07.2020
- Engaged in user support interactions via telephone, chat and email platforms
- Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
Service Desk Specialist
TietoEvry, Vaasa
07.2020 - 05.2023
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution
- Engaged in user support interactions via telephone, chat and email platforms
- Resolved common user concerns By utilizing
- Atended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
High School Diploma, Andes Ljungstes Gymnasium
08.1999 - 06.2002
Service Desk Specialist
TietoEvry
07.2020 - 05.2023
Bartender
Diskplock - Harrys pubar AB
05.2012 - 09.2012
Education
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Calle Fäldt
Marcus
Military Service - Military Service
Försvarsmakten
Armen 08.2002 - 05.2003
Skills
- Excellent Communication
- First Aid/CPR
- Flexible and Adaptable
- Teamwork and Collaboration
- Self-Motivated
- Microsoft Word
- Active Listening
Additional Information
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Timeline
Service Desk Specialist
TietoEvry, Vaasa
07.2020 - 05.2023
Service Desk Specialist
TietoEvry
07.2020 - 05.2023
Service Desk Specialist
Tieto
08.2017 - 07.2020
Restaurang Biträde, Kålmårdens djurpark
06.2015 - 09.2023
Bartender , High
Batrender
05.2012 - 09.2012
Bartender
Diskplock - Harrys pubar AB
05.2012 - 09.2012
Servitör - Danne Krogen och bageri
06.2010 - 04.2015
head waiter
Sevitör - Bishop arms
06.2010 - 09.2010
Sevitör - Louis Degeer
05.2009 - 04.2014
Military Service - Military Service
Försvarsmakten
08.2002 - 05.2003
Sevitör, Louis Degeer
01.2000 - 04.2016
High School Diploma, Andes Ljungstes Gymnasium
08.1999 - 06.2002
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Calle Fäldt
Marcus
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