CHINTHANA KALUPAHANA
Hämeenlinna
Summary
Experienced restaurant professional with over 8 years of experience in fast-paced dining environments. Strong background in customer service, team leadership, and HR operations. Now seeking a position in a Finnish restaurant where I can contribute my skills and continue to develop my Finnish language.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
DESIRE CEYLON (PVT) LTD
04.2023 - 09.2025
- Developed HR strategies aligned with business goals.
- Managed recruitment, employee satisfaction, and retention.
HR Manager (Operations)
DESIRE CEYLON (PVT) LTD
05.2019 - 04.2023
- Managed 20+ employees across hotel departments.
- Handled hiring, training, and conflict resolution.
Captain (Operations HR & Admin)
DESIRE CEYLON (PVT) LTD
04.2018 - 05.2019
- Led a team of 8 wait staff.
- Trained new employees and managed service flow.
Waiter
DESIRE CEYLON (PVT) LTD
04.2016 - 04.2018
- Provided attentive and friendly table service, taking orders and making recommendations.
Housekeeper
DESIRE CEYLON (PVT) LTD
03.2015 - 04.2016
- Cleaned guest rooms and common areas to 3-star standards.
Forklift Operator & Warehouse Assistant
DP Logistics (Pvt) Ltd
02.2013 - 01.2015
- Operated forklifts and assisted in warehouse operations.
Education
High School Diploma -
Department of Examination
Sri LankaHotel & Tourism Food & Beverage Associate -
Vocational Training Authority (VTA)
Sri LankaValid Forklift Operator Certification -
(UTE LEARNING CENTER IS THE (CAT) ONLY CATERPILLAR DEALER
Sri LankaEnvironmental Health and Safety Training -
Chartered Institute of Personnel Management
Sri LankaSkills
- Staff management
- Decision-making
- Guest relations
- Recordkeeping
- Online position posting
- Customer service-focused
- Storage and organization
- Workplace cleanliness
- Heavy equipment operation
Languages
Sinhala
English
Finnish
Driving Licenses
- A
- A1
- B
- B1
Timeline
Human Resources Manager
DESIRE CEYLON (PVT) LTD
04.2023 - 09.2025
HR Manager (Operations)
DESIRE CEYLON (PVT) LTD
05.2019 - 04.2023
Captain (Operations HR & Admin)
DESIRE CEYLON (PVT) LTD
04.2018 - 05.2019
Waiter
DESIRE CEYLON (PVT) LTD
04.2016 - 04.2018
Housekeeper
DESIRE CEYLON (PVT) LTD
03.2015 - 04.2016
Forklift Operator & Warehouse Assistant
DP Logistics (Pvt) Ltd
02.2013 - 01.2015
High School Diploma -
Department of Examination
Hotel & Tourism Food & Beverage Associate -
Vocational Training Authority (VTA)
Valid Forklift Operator Certification -
(UTE LEARNING CENTER IS THE (CAT) ONLY CATERPILLAR DEALER
Environmental Health and Safety Training -
Chartered Institute of Personnel Management