A cybersecurity enthusiast with background in organizational leadership,teacher pedagogy,adult learning and development,curriculum designing coupled with certifications in cybersecurity and a passion for operational excellence. Extensive knowledge of main topics in cybersecurity including security principles, business continuity and disaster recovery including incidence response, access control concepts, network security and security operations. Hands on experience in IT skills training startups and educational institutions which have provided me with a solid foundation in IT security concepts, project management, and leadership skills. Volunteering with Women4cybersecurity Finland,Slush 20023 and InterPro Finland underscores my commitment to continuous learning and professional development within the field of cybersecurity. My former colleagues said they miss my positive attitude, spontaneous and always willing to help, leadership skills, can do mindset and above all empathetic feeling
Hi, I’m
Claudine Chi-Väliheikki
Espoo
Summary
Overview
12
years of professional experience
Work History
Kafekod Oy
Team Leader,recruitmer and Project Analyst
09.2023 - 12.2023
Job overview
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Held weekly team meetings to inform team members on company news and updates.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
Espoo English Playschool
Manager of Operations and Educator
06.2023 - 06.2023
Job overview
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Pilke Oy
Team Leader and Educator
07.2011 - 07.2022
Job overview
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Developed effective improvement plans in alignment with goals and specifications.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
Education
Women4Cyber FinlandFinland
Cybersecurity Essentials
06.2024
University Overview
.Security operation foundations
.Learning how to get started with penetration testing
.OSINT and social engineering
.Cloud security for beginners
.Digital Forensics and incident response
Coursera
Google Cybersecurity Professional Certificate from Cybersecurity
04.2024
University Overview
- Foundation of cybesecurity
- Manage security risks
- Netsworks and Networks security
- Linux and SQL
- Assets,threats and vulnerabilities
- Detection and response
- Automate cybersecurity tasks with python
Uudemy
The Complete Certification Course in Cybersecurity from ISC 23
12.2023
University Overview
- Security principles
- Business continuity and disaster recovery plan
- Access control concepts
- Networksecurity
- Security operations
University of JyvaskylaFinland
Masters In Educational Leadership from Organisational Leadership And Management
04.2011
University Overview
Foundation of Leadership skills
University of OsloNorway
Special Education Studies from Special Education Pedagogy
01.2011
University Overview
University of BueaBuea
Bachelors of Education from Curriculum Studies And Teaching
08.2008
University Overview
Pedagogical skills of a curriculum developer and educator
Skills
- Keynote Presentation
- IT security concepts
- Excellent communication
- Adult learning and curriculum development
- Data Collection and analysis
- Security regulatory requirements
- Relationship building
- Risk management frameworks
- Proactive
- Project Management
- Management Standardization
Affiliations
Affiliations
.Women4Cyber Finland -Event Planning and coordination
.InterPro Finland-Degree amplifier coach
.Slush 2023-Event planning and organisation
Languages
English
Native language
French
Advanced
C1
Finnish
Elementary
A2
Timeline
Team Leader,recruitmer and Project Analyst
Kafekod Oy
09.2023 - 12.2023
Manager of Operations and Educator
Espoo English Playschool
06.2023 - 06.2023
Team Leader and Educator
Pilke Oy
07.2011 - 07.2022
Women4Cyber Finland
Cybersecurity Essentials
Coursera
Google Cybersecurity Professional Certificate from Cybersecurity
Uudemy
The Complete Certification Course in Cybersecurity from ISC 23
University of Jyvaskyla
Masters In Educational Leadership from Organisational Leadership And Management
University of Oslo
Special Education Studies from Special Education Pedagogy
University of Buea
Bachelors of Education from Curriculum Studies And Teaching
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