Daisy Tello
Sibeliuksentie 21 E 41
Summary
Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Industrial Cleaner
SOL Logistics Oy
2022.06 - Current
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
Commercial Cleaner
COOR
2023.02 - 2024.01
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Industrial Cleaner
ISS Facility Services
2023.02 - 2023.10
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
Au pair
2021.01 - 2022.05
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Transported children safely to school, activities and appointments on time.
- Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
- Kept children's areas neat and clean.
Au pair
2019.01 - 2021.01
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Assisted with housework such as laundry and cooking.
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
Au pair
2017.01 - 2019.01
- Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
- Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Assisted in improving children''s academic performance by providing tutoring and homework support.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Customer Service Representative/Subject Matter Expert
IBEX Philippines
2016.01 - 2017.01
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
SITEL Philippines
2015.01 - 2016.01
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Teacher’s Assistant
Saint Louis Laboratory High School
2015.03 - 2015.05
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Taught courses under guidance of senior instructors.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Teacher’s Assistant
Pines City National High School - Baguio City
2015.01 - 2015.03
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Education
Bachelor of Secondary Education -
Saint Louis University
Baguio City, Benguet01.2015
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Nueva Vizcaya Institute
Poblacion, Ariato, Nueva Vizcaya01.2010
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Sta. Clara Elementary School
Brgy. Sta Clara, Artao, Nueva Vizcaya01.2005
Skills
- Good knowledge of housekeeping
- Capable of working to a very high standard and on own initiative
- Able to work with different people
- Good communication skills
References
Available on request.
Certification
Basic First Aid Course Certificate
Timeline
Commercial Cleaner
COOR
2023.02 - 2024.01
Industrial Cleaner
ISS Facility Services
2023.02 - 2023.10
Industrial Cleaner
SOL Logistics Oy
2022.06 - Current
Au pair
2021.01 - 2022.05
Au pair
2019.01 - 2021.01
Au pair
2017.01 - 2019.01
Customer Service Representative/Subject Matter Expert
IBEX Philippines
2016.01 - 2017.01
Teacher’s Assistant
Saint Louis Laboratory High School
2015.03 - 2015.05
Teacher’s Assistant
Pines City National High School - Baguio City
2015.01 - 2015.03
Customer Service Representative
SITEL Philippines
2015.01 - 2016.01
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Nueva Vizcaya Institute
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Sta. Clara Elementary School
Bachelor of Secondary Education -
Saint Louis University