Reliable and hardworking professional with experience in customer service, leadership, education, childcare, and private cleaning in Finland. Physically fit, safety-conscious, detail-oriented, and comfortable working rotating shifts in fast-paced environments. Legally authorized to work in Finland and currently completing a Finnish driving licence.
Work History
Private Cleaner
2 Years 10 Months
Private Cleaner | 10.2023 - Current
Delivered cleaning services to private households, ensuring high hygiene standards; managed schedules independently; built client trust through consistent, safe, and reliable service.
Led cross-functional teams to enhance project execution and operational efficiency.
Implemented process improvements that streamlined workflows and reduced turnaround times.
Mentored junior staff, fostering skill development and team collaboration.
Analyzed team performance metrics to drive strategic decisions and enhance productivity.
Implemented efficient scheduling systems for optimal workflow management.
Aupair
2 Years
Ingrid Paasche | 08.2021 - 08.2023
Coordinated daily activities, ensuring structured routines for children's development and engagement.
Developed educational activities to enhance learning experiences and promote creativity.
Managed household responsibilities, including meal preparation and laundry, fostering a supportive environment.
Monitored children's progress and provided constructive feedback to parents on behavioral and academic growth.
Supervised daily activities, ensuring safety and well-being of children in home environment.
Au Pair
2 Years
Bob Thorhauge & Stine Lynggard | 06.2019 - 06.2021
Supported children in daily activities and managed household tasks in diverse cultural setting.
Managed daily cleaning schedules to ensure timely completion of tasks.
Implemented efficient cleaning processes to enhance overall productivity.
Supervised daily activities for children, ensuring safety and engagement.
Managed household tasks, including meal preparation and laundry, maintaining organized environment.
English & LEGO Teacher
1 Year
Miss Prim | 01.2017 - 01.2018
Developed engaging lessons to foster cross-cultural collaboration with international schools.
Developed and implemented engaging lesson plans tailored to diverse learning styles.
Facilitated classroom discussions that encouraged critical thinking and collaboration among students.
Assessed student performance through regular evaluations, providing constructive feedback for improvement.
Created a positive learning environment by implementing inclusive practices that support diverse learners.
Team Leader / Call Center Agent
1 Year
Globe II Vendor Outsourcing | 01.2015 - 01.2016
Led customer service teams, resolved customer concerns, monitored performance to meet service targets.
Led cross-functional teams to enhance operational workflows and improve service delivery.
Developed training programs for new hires, fostering skill development and knowledge retention.
Implemented process improvements that increased efficiency and reduced turnaround time in project execution.
Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
Built and maintained strong client relationships, leading to repeat business and referrals.
Education
Bachelor of Science - Information Technology
STI Tacurong College | Tacurong City, Sultan Kudarat | 04.2015