Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
gym
Timeline
Generic

Daniela Malmberg

Vantaa

Summary

Reliable and upbeat customer service worker. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Kiosk Worker

Lasten Päivän Säätiö
04.2023 - Current
  • Selling different kinds of amusement park treats
  • Kept tidy and organized area to comply with cleanliness standards
  • Working at the cash register
  • Making money settlements
  • Guiding customers around the amusement park
  • Orientation of new employees

Gym Staff Member

SATS Finland Oy
01.2023 - Current
  • Sold memberships and personal training sessions to new customers
  • Kept the gym clean
  • Took care of the customers children in the child care park

Kiosk Worker

Lasten Päivän Säätiö
05.2022 - 10.2022
  • Selling different kinds of amusement park treats
  • Kept tidy and organized area to comply with cleanliness standards
  • Working at the cash register
  • Making money settlements
  • Guiding customers around the amusement park



Ice Cream Server

J. Knuuti Oy
06.2021 - 09.2021
  • Greeted incoming customers and provided reliable, friendly customer service
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers
  • Kept tidy and organized area to comply with cleanliness standards
  • Updated the kiosk's social media

Ice Cream Server

J. Knuuti Oy
06.2020 - 09.2020
  • Greeted incoming customers and provided reliable, friendly customer service
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers
  • Kept tidy and organized area to comply with cleanliness standards



Education

High School Diploma -

Vaskivuoren Lukio
Vantaa
06.2023

Skills

  • Customer Needs Assessments
  • Cash Register Systems
  • Social Media
  • Problem solving
  • Pressure Tolerance
  • Social skills

Accomplishments

    Fun coach at Linnanmäki 2023

    I got chosen to be one of the fun coaches in Linnanmäki. It included supporting and orientating old and new co-workers, planning different events and developing a community spirit.


    Finnish National team 2019-2020

    I was part of the Finnish national team in equestrian vaulting.


    Coaching 2019-2020

    I was coaching younger equestrian vaulters.





Certification

  • Hygiene passport


Languages

Finnish
Native language
English
Intermediate
B1
Swedish
Beginner
A1

gym

  • Going to the gym several times a week

Timeline

Kiosk Worker

Lasten Päivän Säätiö
04.2023 - Current

Gym Staff Member

SATS Finland Oy
01.2023 - Current

Kiosk Worker

Lasten Päivän Säätiö
05.2022 - 10.2022

Ice Cream Server

J. Knuuti Oy
06.2021 - 09.2021

Ice Cream Server

J. Knuuti Oy
06.2020 - 09.2020

High School Diploma -

Vaskivuoren Lukio

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Daniela Malmberg