Highly passionate individual with 18+years of experience leading successful teams in the food and beverage industry. Intense focus on maximizing the team member experience, creating memorable moments for guests, and exceeding financial expectations.
Overview
16
16
years of professional experience
Work History
Restaurant General Manager
Stefans Steakhouse
08.2019 - Current
Responsible for leading team of 5 managers and 11 team members in both dining room and kitchen
Built and developed high performing, diverse team from 9 different countries through talent development, networking, and relentless effort
Increased average spend per guest by 20% by adjusting staff deployment, goal setting, and product training
Improved guest experience by focusing on training, special occasions, and recognition for team member accomplishments
Leading, training, and developing great team led to all time restaurant records for sales Summer 2020 and 2021 during very challenging times
Restaurant General Manager
Ravintola Olo and Garden by Olo
08.2018 - 08.2019
One of 7 Michelin starred restaurants in Finland
Restaurant Leader for both Ravintola Olo and Garden by Olo, 3 Headwaiters, and 4 full time waiters
Responsible for managing labor resources to ensure meeting the quality and financial goals, including creating labor budgets and ordering staff from third party companies
Collaborating with Creative Director and Executive Chef to create efficient processes and communicating menu information and strategies to dining room team
Actively participate and manage shifts to exceed guest experience standards, maximize revenue, and lead employee experience.
Lead development conversations for all dining room staff
Analyze existing service process and fine tune to create more efficiency
Managing Partner/General Manager
Bamboo Club Asian Bistro
07.2008 - 05.2015
Managed all facets of $4 million+ full service upscale Asian bistro including menu development, marketing, and contract negotiations.
Carefully interviewed, selected, trained and led team of 40, including 2 managers, 25 dining room team members, and13 kitchen team members.
Organized catering events in the restaurant and off premise, including wedding receptions, promotions and corporate dining events
Carefully developed lucrative annual food and beverage marketing plan with strict budget to maximize profits.
Responsible for menu development and sourcing of all products
Education
Bachelor of Science - Economics
Arizona State University
Tempe, Az
09.1993 - 1998.05
Skills
Team Building
undefined
Timeline
Restaurant General Manager
Stefans Steakhouse
08.2019 - Current
Restaurant General Manager
Ravintola Olo and Garden by Olo
08.2018 - 08.2019
Managing Partner/General Manager
Bamboo Club Asian Bistro
07.2008 - 05.2015
Bachelor of Science - Economics
Arizona State University
09.1993 - 1998.05
Similar Profiles
Thomas JarmuzThomas Jarmuz
Team Sales Representative at Stefans Soccer / Soccer PostTeam Sales Representative at Stefans Soccer / Soccer Post