Diana D´anello
Customer Orientated Event Planner
Espoo, Suomi
Languages
Spanish
First Language
English
Proficient
C2
Finnish
Upper Intermediate
B2
Italian
Intermediate
B1
Summary
Motivating and empowering others to be their best, encouraging others during challenging times, and constructing happy and successful teams are the drivers of my professional and education activities. I believe that my vital sales, customer service, planning and managerial experience make me a great fit for customer-facing roles or leading internal teams. All my labour journey is related to interpersonal relations, teamwork and problem-solving.
I love roles that allow me to develop a genuine passion and enthusiasm in everyday work. I am quick to learn how to use new tech solutions and stay up to date on the current trends in the industry.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
F&B and Events
Sokos Hotel
Helsinki
01.2022 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Events Planner and Media
DoblinoMedia Oy
Helsinki
08.2019 - Current
- Managed event logistics and operations.
- direction of Media and Marketing. Photographer and video maker
Project Manager
La Gelateria
Espoo
06.2021 - 02.2022
Marketing and Communications project.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
Product Specialist
Swappie Oy
Helsinki
07.2020 - 07.2021
- Researched product's technical specifications and accurately communicated information.
F&B and Events
Radisson Blu Plaza Hotel
Helsinki
08.2017 - 09.2019
- Stored guest valuables in safe and individual boxes for security.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
BBA - International Business And Logistics
Metropolia UAS
VantaaAssociate of Science - Psychology
University of Konrad Lorenz
Bogotá 02.2008 -
Skills
Cross-functional teams leadership
Projects
- SeaFocus Intelligence hunt 8 - Solution for REIMA OY
- Democracy Now by Series - Aaltoes
Activities
- Group Lead, Slush (2022), Helsinki
- Group Lead, Slush (2021), Helsinki
- Information Agent, Slush, Helsinki
- Photography and Event organizer, Project Management Institute (PMI), Helsinki
Timeline
F&B and Events
Sokos Hotel
01.2022 - Current
Project Manager
La Gelateria
06.2021 - 02.2022
Product Specialist
Swappie Oy
07.2020 - 07.2021
Events Planner and Media
DoblinoMedia Oy
08.2019 - Current
F&B and Events
Radisson Blu Plaza Hotel
08.2017 - 09.2019
Associate of Science - Psychology
University of Konrad Lorenz
02.2008 -
BBA - International Business And Logistics
Metropolia UAS
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