Websites
Languages
Summary
Overview
Work History
Education
Skills
Projects
Activities
Timeline
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Diana D´anello

Diana D´anello

Customer Orientated Event Planner
Espoo, Suomi

Languages

Spanish
First Language
English
Proficient
C2
Finnish
Upper Intermediate
B2
Italian
Intermediate
B1

Summary

Motivating and empowering others to be their best, encouraging others during challenging times, and constructing happy and successful teams are the drivers of my professional and education activities. I believe that my vital sales, customer service, planning and managerial experience make me a great fit for customer-facing roles or leading internal teams. All my labour journey is related to interpersonal relations, teamwork and problem-solving.

I love roles that allow me to develop a genuine passion and enthusiasm in everyday work. I am quick to learn how to use new tech solutions and stay up to date on the current trends in the industry.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

F&B and Events

Sokos Hotel
Helsinki
01.2022 - Current
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.

Events Planner and Media

DoblinoMedia Oy
Helsinki
08.2019 - Current
  • Managed event logistics and operations.
  • direction of Media and Marketing. Photographer and video maker

Project Manager

La Gelateria
Espoo
06.2021 - 02.2022

Marketing and Communications project.

  • Assisted established management staff with operational oversight, business development and process improvement strategies.

Product Specialist

Swappie Oy
Helsinki
07.2020 - 07.2021
  • Researched product's technical specifications and accurately communicated information.

F&B and Events

Radisson Blu Plaza Hotel
Helsinki
08.2017 - 09.2019
  • Stored guest valuables in safe and individual boxes for security.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

BBA - International Business And Logistics

Metropolia UAS
Vantaa

Associate of Science - Psychology

University of Konrad Lorenz
Bogotá
02.2008 -

Skills

    Cross-functional teams leadership

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Projects

  • SeaFocus Intelligence hunt 8 - Solution for REIMA OY
  • Democracy Now by Series - Aaltoes

Activities

  • Group Lead, Slush (2022), Helsinki
  • Group Lead, Slush (2021), Helsinki
  • Information Agent, Slush, Helsinki
  • Photography and Event organizer, Project Management Institute (PMI), Helsinki

Timeline

F&B and Events

Sokos Hotel
01.2022 - Current

Project Manager

La Gelateria
06.2021 - 02.2022

Product Specialist

Swappie Oy
07.2020 - 07.2021

Events Planner and Media

DoblinoMedia Oy
08.2019 - Current

F&B and Events

Radisson Blu Plaza Hotel
08.2017 - 09.2019

Associate of Science - Psychology

University of Konrad Lorenz
02.2008 -

BBA - International Business And Logistics

Metropolia UAS
Diana D´anelloCustomer Orientated Event Planner