Dino Singh

• Analyzing and improving sales performance across sales zone using sales metrics and performance reports.
• Use of industry expertise, customer relations skills and analytical nature to resolve customer concerns and promote brand loyalty.
• Reducing waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Successfully managing budgets and allocating resources to maximize productivity and profitability.
• Developing detailed plans based on broad guidance and direction.
• Supporting local PV sales success by repetitive follow-up on sales objectives and processes based on industry development and company objectives.
• Increasing profit margins through inventory control, cost control and increased route productivity.

• Responsible for ensuring product competitiveness via pricing, product positioning and marketing communications
• Brand responsibility of passenger vehicle business including product & go-to-market strategies, cycle-plan actions, establishing new product launches, sales planning, profit contribution, margin structure planning, brand positioning and vehicle segment analyses
• Developing understanding of market dynamics, consumer segments and product development to determine suitable approach for future brand & product cycle plans
• Sales support provided by campaign executions, market analysis and sales staff trainings assuring buy- in and business success of PV portfolio in the market.

• Worked in Ford Customer Service Devision responsible for key operations such as sales planning, pricing & marketing of vehicle maintenance & spare parts.
• Identified issues, analyzed information and provided solutions to problems.
• Producing and presenting go-to-market strategies of tyre & alloys market introductions
• Key role in managing business partner relations in the local market.
• Self-motivated, with a strong sense of personal responsibility.

• Main role & responsibility to support sales planning, monitoring vehicle ordering and deliveries right up to invoicing.
• Tracking orders and notifying customers of status or potential delays.
• Generated documentation and information required for end deliveries incl. registrations.
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
• Sales support provided by dealer staff trainings and wholesale planning.

• Responsible of Credit decisions to Private & Fleet customers (New Business unit)
• Represented 3 different brands; Ford Credit, Volvo Autorahoitus and Forso Autorahoitus
• Learned comprehensively about companies financial statements and consumer credit regulations, both from business & legal aspects
• Main responsibility consisted of interactions with the car retailers in daily business and implementing the actual credit installment agreements from start to end customers.
• Skilled at working independently and collaboratively in a team environment.
• The role developed critical thinking to break down problems, evaluate solutions and make conclusive decisions.

• Managing versatile marketing functions such as local translations of marketing materials, brochures and learning materials
• Identified appropriate marketing channels and target customers for campaigns.
• Created and distributed POS materials to local dealer network

• Started as a graduating student and worked with multiple projects in assisting the local Marketing & Sales teams.
• Coordinated local market equipment renewals such as desktops, phones and laptops.

Leading management training program in Finland, combining scientific knowledge with solid practicality.

The program provides thought awakening deep-dive at personal level to develop personal management and leadership skills by expanding the leadership perspective and understanding, becoming more self-aware and developing own personal influencing style.

A great expansion to get equipped with concrete tools for change management and strategy implementation.

The program also provides new actionable strategy perspectives from different sectors for business renewal and performance management.

A huge benefit to form networks, share experiences & spar with fellow attendees who are seasoned executives across industry boundaries.

The program's length was 7 months.