Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Donfack isague cynthia

Donfack isague cynthia

helsinki,Central Finland

Summary

Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [Number] years of fine dining experience. Multi-talented Waitress knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement. Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work history

restaurant and customer services

green factory
helsinki, Central Finland
09.2023 - 12.2023
  • Responded promptly to customer questions to improve customer loyalty and satisfaction.
  • Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
  • Handled customer complaints, providing appropriate solutions and recommending alternatives.
  • Obtained feedback from customers to improve service experience.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.

RestaurantWaitress assistant

adamawa restaurant douala
douala, cameroon
01.2019 - 10.2023
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Reduced waiting times by [Number]% through [Action].
  • Maintained strong knowledge of [Product or Service] and [Timeframe] menu changes to competently advise allergies or diet limitations.
  • Completed assigned work within deadlines and to company standards.
  • Took on additional tasks on manager's request.
  • Understood and adhered to company's health and safety policies.
  • Demonstrated open communication and collaborated with various teams.
  • Handled various day-to-day admin responsibilities to maintain smooth business operations.

Private nanny eg AU PAIR

pauliina
Helsinki, Central Finland
07.2022 - 07.2023
  • Adhered to set timeframes to maintain consistency with nighttime routines.
  • Developed creative games and activities, providing opportunities for learning and development of core skills.
  • Performed day-to-day errands during school hours, including shopping, cleaning and laundry, to flexibly cater to parents' needs.
  • Maintained secure, child-friendly environments with engaging activities and outdoor play.
  • Established effective after-school routine by preparing meals in advance, maximising time for play and homework.
  • Taught children safe behaviour while crossing streets, using climbing frames and cycling.
  • Encouraged children to express themselves confidently by cultivating safe, stimulating environments.

Education

Bachelor of Arts - modern english letters and social science

University of Dschange
Dschang Cameroon
09.2019 - 09.2022

A-Levels - Arts

Diligent Bilingual Academy Fiango Kumba
kumba Cameroon
09.2015 - 09.2019

Skills

  • Cash handling
  • Bar snacks promotion
  • Table service
  • Table resetting

Languages

English
Fluent

Timeline

restaurant and customer services

green factory
09.2023 - 12.2023

Private nanny eg AU PAIR

pauliina
07.2022 - 07.2023

Bachelor of Arts - modern english letters and social science

University of Dschange
09.2019 - 09.2022

RestaurantWaitress assistant

adamawa restaurant douala
01.2019 - 10.2023

A-Levels - Arts

Diligent Bilingual Academy Fiango Kumba
09.2015 - 09.2019
Donfack isague cynthia