Dulaj Malvinda Bandara
Seinäjoki
Summary
Professional in administration with significant experience in managing office tasks, coordinating and supporting executive functions. Demonstrates strong collaboration and adaptability, with focus on achieving optimal results. Skilled in communication, organization, and problem-solving, ensuring seamless office operations. Reliable and proactive team player, ready to contribute effectively in dynamic environments.
Overview
12
12
years of professional experience
Work History
Crew Trainer
McDonald's Paivola
09.2022 - Current
Assistant Manager of Sales and Marketing
St Regis Packaging
03.2022 - 08.2022
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Assist in the Development and execution of sales strategics to achieve organizational Goals.
Assistant Manager
Finlays Tea Estates
06.2016 - 03.2022
- Stay updated on industry trends,research new techniques and assist in implementing innovative practices that can improve the relevant operations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Identified inefficiencies to propose actionable improvements for overall workflow.
Junior Executive of Customer Service
Aitken Spence Logistics
08.2013 - 05.2015
- Collaborated with colleagues on various projects, fostering cooperative work environment.
- Participated in team meetings, sharing ideas and suggestions for improvement.
Education
MBA - Business Administration
London Metropolitan University (UK)
United Kingdom09-2026
Post Graduate Diploma - Strategic Change Management And Leadership
London Metropolitan University (UK)
ESOFT Metro Campus Sri Lanka07.2022
Certificate in Information Technology -
The Ministry Of Education
Zonal Education In Sri Lanka01-2008
Skills
- Fast learning and innovative mindset
- Interest and passion to learn
- Communication, Relationship-building collaborative skills
- project mindset and in born leadership skills
- strong ability to prioritize and handle urgent requests for solutions
Recommendations
- Ms. Johanna Kauppinen, Managing Counsel Marine Legal & Compliance, Wartsila, Vaasa, Finland, (+358) 405517788, Johanna.Kauppinen@wartsila.com
Timeline
Crew Trainer
McDonald's Paivola
09.2022 - Current
Assistant Manager of Sales and Marketing
St Regis Packaging
03.2022 - 08.2022
Assistant Manager
Finlays Tea Estates
06.2016 - 03.2022
Junior Executive of Customer Service
Aitken Spence Logistics
08.2013 - 05.2015
MBA - Business Administration
London Metropolitan University (UK)
Post Graduate Diploma - Strategic Change Management And Leadership
London Metropolitan University (UK)
Certificate in Information Technology -
The Ministry Of Education
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