Edona Musliji
Porvoo
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Department Manager
2ndhomes Oy
02.2022 - 02.2024
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Responsible for invoice checking, price optimization
- Quality Management
School Instructor
H&S International School
10.2023 - 02.2024
- Managed classroom environment conducive for learning to meet maturity level and interest of students.
- Developed individualized learning plans to cater to diverse student needs, improving overall comprehension and retention of material.
- Helped students explore concepts with engaging, learning-focused activities.
General Secretary
Okis Oy
01.2020 - 01.2022
- Scheduled appointments and conducted follow-up calls to clients.
- Assisted coworkers and staff members with special tasks on daily basis.
- Collaborated with department heads for seamless coordination of meetings, events, and projects.
- Facilitated smooth operations during periods of transition by effectively managing shifting priorities and responsibilities.
- Assisted in the hiring process by reviewing resumes, scheduling interviews and conducting reference checks.
- Developed comprehensive meeting agendas, facilitating productive discussions focused on achieving desired outcomes.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Marketing Analyst
Royal Thaqi Oy
11.2018 - 08.2019
- Developed questionnaires and facilitated focus group discussions.
- Created business plans and project management plans to define milestones and guide account managers.
- Initiated market research studies and analyzed findings.
- Developed and retained strong rapport with multiple high-value clients.
Education
Early Childhood Education And Care - ECEC
Laurea University of Applied Sciences
Porvoo12.2024
Faculty of Economics - Marketing
Kadri Zeka Public University
Gjilan, Kosovo09.2018
Skills
- Schedule Management
- Problem-Solving
- Decision-Making
- Computer Skills
- Business Planning
- Business Development
- Customer Relationship Management
- Administration and Reporting
- Hiring and Training
- Performance Management
- Project Planning
- Teamwork and Collaboration
Timeline
School Instructor
H&S International School
10.2023 - 02.2024
Department Manager
2ndhomes Oy
02.2022 - 02.2024
General Secretary
Okis Oy
01.2020 - 01.2022
Marketing Analyst
Royal Thaqi Oy
11.2018 - 08.2019
Early Childhood Education And Care - ECEC
Laurea University of Applied Sciences
Faculty of Economics - Marketing
Kadri Zeka Public University
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