Elisa Di Padova
Campi Bisenzio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Sales Back Office
Hexagon Manufacturing Intelligence S.r.l.
10.2015 - Current
- Orders Processing
- Ensured accuracy of purchase orders by thoroughly reviewing documentation before submission.
- Supported sales team in the quoting process
- Costumers' licenses management
- Assisted in maintaining accurate customer records, ensuring up-to-date information for future reference.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
Sales Back Office
Esaote Spa
05.2011 - 10.2014
- Order Processing
- Increased sales efficiency by streamlining back office processes and implementing new software tools.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Assisted in maintaining accurate customer records, ensuring up-to-date information for future reference.
- Facilitated smooth communication between sales team, warehouse, and shipping departments, ensuring timely delivery of products to customers.
- Ensured accuracy of invoices and purchase orders by thoroughly reviewing documentation before submission.
Executive Assistant
Ianua Spa
02.2009 - 11.2010
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Sales Back Office Assistant
Florsheim Shoes Europe S.r.l.
11.2007 - 11.2008
- Orders Processing
- Assisted in maintaining accurate customer records, ensuring up-to-date information for future reference.
- Ensured accuracy of invoices and purchase orders by thoroughly reviewing documentation before submission.
Receptionist
Hotel Lorenzo il Magnifico
04.2004 - 10.2007
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Assisted in increasing hotel occupancy rates through proficient handling of reservations and room assignments.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
Education
Degree in Foreign Languages and Literature - German And English Languages and Literatures
Università Degli Studi Di Firenze
Florence07.2007
Ruprecht- Karls Universität Heidelberg- Germany
Heidelberg08.2002
High School Diploma -
Liceo Scientifico Niccolò Coperinico
Prato07.1999
Skills
- Microsoft Office
- 1SFDC and 1CPQ
- Organizational Skills
- Customer Service
personal information
- Date of Birth: 05/09/1980
- Gender: F
- Nationality: Italiana
Languages
English
Upper intermediate (B2)
German
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Sales Back Office
Hexagon Manufacturing Intelligence S.r.l.
10.2015 - Current
Sales Back Office
Esaote Spa
05.2011 - 10.2014
Executive Assistant
Ianua Spa
02.2009 - 11.2010
Sales Back Office Assistant
Florsheim Shoes Europe S.r.l.
11.2007 - 11.2008
Receptionist
Hotel Lorenzo il Magnifico
04.2004 - 10.2007
Degree in Foreign Languages and Literature - German And English Languages and Literatures
Università Degli Studi Di Firenze
Ruprecht- Karls Universität Heidelberg- Germany
High School Diploma -
Liceo Scientifico Niccolò Coperinico
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