Ellen Jumppanen
Vantaa,Tikkurila
Summary
A 22-year-old student working part-time during studying. I am expecting to graduate sometime during 2026. I have lived in Vantaa my whole life. I have acquired technical knowledge and skills from my courses as well as from my years working at the same place. I am very hardworking and enthusiastic to work and learn new skills.
Overview
5
5
years of professional experience
Work History
Shift Leader
Hesburger
04.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Trainer
Hesburger
10.2019 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Sometimes acted as shift leader.
Burger Maker
Hesburger
10.2018 - Current
- Operated cash register for cash, check and credit card transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained new employees.
- Prepared food items such as meats and poultry for frying purposes.
Education
Bachelor of Hospitality - Hospitality And Tourism Experience Management
Haaga-Helia University of Applied Sciences
Helsinki, Finland01.2026
High School Diploma -
Tikkurilan Lukio
Vantaa, Finland12.2020
Skills
- Driving license - B
- First Aid Course
Languages
Finnish
Native language
English
Upper intermediate
B2
Swedish
Beginner
A1
Chinese (Mandarin)
Beginner
A1
Timeline
Shift Leader
Hesburger
04.2020 - Current
Trainer
Hesburger
10.2019 - Current
Burger Maker
Hesburger
10.2018 - Current
Bachelor of Hospitality - Hospitality And Tourism Experience Management
Haaga-Helia University of Applied Sciences
High School Diploma -
Tikkurilan Lukio
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