Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emiliya Popova

Emiliya Popova

Saukkola

Summary

Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

38
38
years of professional experience

Work History

Cook

Betesda Fondation
02.2025 - Current
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Cook

Compass Group
12.2017 - 02.2025
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Customer service and finding solutions to problems in the work process.

Cook

Scandic Hotel
03.2015 - 04.2018
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.

Manager

Harmonia Store
10.2008 - 12.2010
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Hotel Receptionist

Hotel Sidi Saler
09.2006 - 10.2008
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Developed strong rapport with guests through active listening, empathetic responses, and consistent follow-up on requests or concerns.

Quality Control Specialist

Aplidex Ltd
09.2003 - 08.2006
  • Inspected finished goods to verify conformance with customer specifications and company quality standards.
  • Initiated process improvements that led to reduced waste and increased production efficiency.

Manager in Charge

DM Ltd
05.1997 - 05.2003
  • Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
  • Managed budgets effectively, reducing unnecessary expenses while maintaining high-quality resources for the team.

Secretary

Euroservice Tander
05.1995 - 04.1997


  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

Manager

Mall Denitsa
09.1987 - 11.1994
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Cook - Accommodation, Restaurant And Catering Industry

TTS
Sammatti
03-2016

Professional Studies - Deputy Warehouse Manager

Professional Training Center
Berkovitsa, Bulgaria
12-1989

High School Diploma -

RLS M. I. Kalinin
Sofia, Bulgaria
06-1987

Skills

  • Customer service
  • Multitasking and organization
  • Time management
  • Teamwork and collaboration
  • Positive and professional

Languages

Spanish
Advanced (C1)
English
Upper intermediate (B2)
Bulgarian
Bilingual or Proficient (C2)
Russian
Upper intermediate (B2)
Finnish
Upper intermediate (B2)

Timeline

Cook

Betesda Fondation
02.2025 - Current

Cook

Compass Group
12.2017 - 02.2025

Cook

Scandic Hotel
03.2015 - 04.2018

Manager

Harmonia Store
10.2008 - 12.2010

Hotel Receptionist

Hotel Sidi Saler
09.2006 - 10.2008

Quality Control Specialist

Aplidex Ltd
09.2003 - 08.2006

Manager in Charge

DM Ltd
05.1997 - 05.2003

Secretary

Euroservice Tander
05.1995 - 04.1997

Manager

Mall Denitsa
09.1987 - 11.1994

Cook - Accommodation, Restaurant And Catering Industry

TTS

Professional Studies - Deputy Warehouse Manager

Professional Training Center

High School Diploma -

RLS M. I. Kalinin

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Emiliya Popova