Emma Kuittinen
Summary
I am reliable and conscientious worker and student. It is important to me that I am trustworthy for my fellow students, fellow workers and superiors. I am alert and efficient, and I would argue it is hard to find harder-working person than me.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Shell Gas Station
01.2023 - 07.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service Cashier
Shell Gas Station
11.2022 - 12.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
Museum Tour Guide
Komperon Kotiseutumuseo
06.2020 - 06.2020
- Enhanced visitor experience by delivering engaging and informative museum tours.
- Maintained a safe and welcoming environment for guests, addressing concerns and answering questions promptly.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
Museum Tour Guide
Komperon Kotiseutumuseo
06.2019 - 06.2019
Museum Tour Guide
Komperon Kotiseutumuseo
06.2018 - 06.2018
Education
Bachelor of Science - Geography
University of Oulu
Oulu, Finland05.2026
High School Diploma -
Joensuun Yhteiskoulun Lukio
Joensuu, Finland06.2022
Skills
- Efficiency
- Active participation
- Consideration towards others
- Customer Service
- Computer skills (Microsoft, Google, ArcGIS etc)
- Customer Complaint Resolution
- Drawer management
- Payment Collection
- Cash Handling
Certification
- Tutor -training 2024
- Peer mentor -training - 2023
- Finnish Hygiene Passport - 2018
- Junior group leader -training - 2018
- Support student -training 2017
Languages
Finnish
Native language
english
Advanced
C1
Hobbies
- Dog walking
- Jogging
- Enjoying nature
- Cooking
- Baking
Timeline
Customer Service Cashier
Shell Gas Station
01.2023 - 07.2023
Customer Service Cashier
Shell Gas Station
11.2022 - 12.2022
Museum Tour Guide
Komperon Kotiseutumuseo
06.2020 - 06.2020
Museum Tour Guide
Komperon Kotiseutumuseo
06.2019 - 06.2019
Museum Tour Guide
Komperon Kotiseutumuseo
06.2018 - 06.2018
Bachelor of Science - Geography
University of Oulu
High School Diploma -
Joensuun Yhteiskoulun Lukio
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