Emma Lundström
Turku
Summary
Driven and resourceful administrative professional with 2+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Prime Minister's Office
01.2024 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Managed mail and both incoming and outgoing correspondence, mainly email.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Executive Assistant
Ministry Of Education And Culture
10.2023 - 12.2023
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Served as a liaison between departments to facilitate effective communication throughout the ministry.
- Answered high volume of phone calls and email inquiries.
- Handled incoming and outgoing email.
Staff Intern
Liberal International
02.2023 - 07.2023
- Enhanced staff efficiency by streamlining processes and implementing time-management strategies.
- Assisted with the creation of training materials to improve overall team performance.
- Supported daily operations, ensuring a smooth workflow for colleagues and clients alike.
- Conducted research for various projects, providing valuable insights for company initiatives.
- Organized, as part of a small team, the 206th Executive Committee of Liberal International in Ottawa, Canada.
- Contributed to project success by taking on additional responsibilities when needed.
Salesperson
Kesko Oyj
03.2020 - 02.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Member of the Board
The Student Union Of Åbo Akademi University
01.2021 - 12.2021
- Member of the Executive Board
- The Student Union, in close cooperation with the university, is responsible for the well-being of each student as well as the coordination of multiple facets of student life
- As a member of the board, I was personally responsible for the Union's communication, social media, business cooperation, and international affairs
- Responsible for organizing Europeforum Åbo in 2021
- Generated opportunities to develop new and strategic collaborations and partnerships.
- Contributed to virtual and in-person board meetings, served on special committees and attended large-scale networking events.
Salesperson
Kesko Oyj
09.2012 - 08.2019
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Education
Master's Degree in Social Science - International Law And Human Rights
Åbo Akademi University
Turku, Finland11.2023
Bachelor's Degree in Social Science - Public International Law
Åbo Akademi University
Turku, Finland01.2019
Skills
- Strategic Planning
- Expense Reporting
- Office Management
- Travel Administration
- Meeting Planning
- Report Writing
- Legal Administrative Support
- Mail Handling
- Strong Problem Solver
- Critical Thinking
Languages
Swedish
Native language
Finnish
Proficient
C2
English
Proficient
C2
French
Elementary
A2
Timeline
Executive Assistant
Prime Minister's Office
01.2024 - Current
Executive Assistant
Ministry Of Education And Culture
10.2023 - 12.2023
Staff Intern
Liberal International
02.2023 - 07.2023
Member of the Board
The Student Union Of Åbo Akademi University
01.2021 - 12.2021
Salesperson
Kesko Oyj
03.2020 - 02.2023
Salesperson
Kesko Oyj
09.2012 - 08.2019
Master's Degree in Social Science - International Law And Human Rights
Åbo Akademi University
Bachelor's Degree in Social Science - Public International Law
Åbo Akademi University
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