Enrico Tannorella

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.

• Developed strong client relationships through consistent communication and exceptional customer service.
• Increased sales by offering advice on purchases and promoting additional products.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
• Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
• Upheld high standards of customer service by promoting and upselling new products and services.

Worked in Erasmus as social media manager:

• Designed and implemented social media strategies to align with business goals.
• Developed and managed content calendars for each platform to establish timely and relevant posts.
• Optimized posting schedules based on platform-specific analytics to maximize content visibility.
• Oversaw social media presence and aligned posts to include branding and trending ideas.

• Reassured children when upset providing emotional support and stability.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Assisted children with homework assignments and special projects across different subjects.
• Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
• Provided safe transportation to and from school and extracurricular activities.
• Monitored children's play activities to verify safety.
• Helped children complete homework assignments and school projects.