Ersin Ozmen

Directed enterprise BDR team across EMEA with eight direct reports.
Co-led SMB and mid-market teams, providing second-line support for APAC and Americas.
Managed hybrid inbound and outbound sales strategies in a remote-first environment.
Achieved 28% year-over-year growth in sourced pipeline.
Improved MQL to SQL conversion rate by 20%.
Reduced forecast variance by approximately 18%.
Accelerated ramp time for new hires by about 30%.
Spearheaded key initiatives including Pipeline 2.0 for KPI and reporting standardization.

Scope Managed 8 Enterprise BDRs across EMEA. Hybrid inbound/outbound with account development. Remote multi-market leadership. Impact +30% enterprise-sourced pipeline. +22% meeting-to-opportunity conversion. -20% low-quality SQLs. 95%+ AE SLA adherence. Key Initiatives Enterprise Precision – segmentation model. Control Tower – pipeline quality dashboard.

Oversaw eight internal SDRs and five vendor SDRs, enhancing coverage from SMB to enterprise.
Achieved approximately 40% of regional pipeline sourced by team efforts.
Increased SQL acceptance rate by 20% through targeted initiatives.
Reduced inbound response time by 30% to improve efficiency.
Boosted outbound contribution by 18% through effective strategies.
Implemented scoring and qualification refinement to prioritize key initiatives.
Optimized inbound distribution with fastlane routing for improved responsiveness.

Established future vision for SD organization across EMEA.

Coached and supported SD representatives in daily operations.

Developed high-performing SD team, achieving recognition as best-in-class partner to BDM team.

• As a Business Development Manager and SDR lead at GetJenny (now merged with LeadDesk), I was responsible for leading a team of Sales Development Representatives and driving revenue growth through strategic prospecting and closing deals with new and existing customers.
• I developed and implemented sales strategies, identified new business opportunities, and built and maintained strong relationships with customers.
• Additionally, I monitored sales performance and provided regular reports and analysis to senior management.
• My role required strong communication, negotiation, and problem-solving skills, as well as a results-oriented approach and familiarity with CRM software and sales automation tools.

• Cultivated strong relationships with clients to enhance engagement and satisfaction.
• Developed tailored strategies to meet diverse client needs and goals.
• Collaborated with cross-functional teams to align client solutions with business objectives.
• Provided expert guidance on industry trends and best practices to clients.
• Mentored junior team members on relationship management techniques and tools.

• Cultivated strong client relationships to enhance customer satisfaction and loyalty.
• Conducted regular check-ins to ensure clients' needs were met effectively.
• Collaborated with cross-functional teams to deliver tailored solutions for clients.
• Managed client onboarding processes to streamline their experience with services.
• Provided expert guidance on product features and best practices for utilization.