Farhio Ibrahim
Helsinki
Summary
Motivated IT business administration student with nearly three years of diverse work experience and a solid educational foundation in business and IT. Proven abilities in problem-solving, teamwork, and delivering excellent customer service. Eager to leverage theoretical and practical expertise to contribute to innovative IT solutions and advance as an industry professional.
Overview
5
5
years of professional experience
Work History
Customer Service
KESKO
Helsinki
01.2022 - Current
- Enhanced customer service skills and improved customer satisfaction.
- Maintained efficiency in high-pressure environments and strengthened teamwork abilities.
Customer Service Cashier
EEZY
Helsingin Metropolialue
04.2020 - 01.2022
- Worked as a cashier in multiple supermarkets across the Helsinki metropolitan area.
Education
Bachelor of Science - Business Information Technology
Vaasa University of Applied Science
Vaasa06-2026
Some College (No Degree) - Business Education
Business College Helsinki
Helsinki06-2021
Skills
- JavaScript
- HTML
- CSS
- React
- SQL
- GitHub
- Windows
- Microsoft Office
- Problem-solving aptitude
- Strong customer service
Languages
Somali
First Language
Finnish
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Customer Service
KESKO
01.2022 - Current
Customer Service Cashier
EEZY
04.2020 - 01.2022
Bachelor of Science - Business Information Technology
Vaasa University of Applied Science
Some College (No Degree) - Business Education
Business College Helsinki
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