A dedicated professional with a track record of success in hospitality and care roles. Skilled in managing multiple priorities with a positive attitude and willingness to take on additional responsibilities to achieve team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor- Hotel Kämp
Sol Palvelut Oy
05.2024 - Current
Contributed to the hotel's 5-star reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Adapted quickly to changing priorities or emergencies to maintain seamless daily operations without compromising guest experience or satisfaction.
Housekeeping Supervisor- Hilton Helsinki Airport
N-Clean Oy
04.2022 - 04.2024
Maintained a high level of quality control through regular inspections of 330 rooms, resulting in consistent adherence to hotel standards.
Increased employee performance through effective supervision and training.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Child Care & Domestic Work
Thott & Farhang Family
12.2020 - 03.2022
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
Streamlined household operations by effectively managing daily tasks, such as laundry, meal preparation, and errand running.
Education
Bachelor of Science - Business Administration Major in Business Economic
Tarlac State University
Tarlac Philippines
08.2017
Skills
A natural Passion for helping others
A willing, Flexible Nature
Great Communication Skills
The Ability to Organize, Plan, and Multi-Process
High Levels of Empathy
Certification
Introduction to Caregiving, National Institute for Technical Education and Skills Development (NITESD), 2024
Safeguarding Adults L1&2 (Adult Support & Protection) inc Preventing Radicalisation, Florence Academy - 2024
First Aid and Fire Safety, Florence Academy - 2024
Equality, Diversity & LGBTQ+, Florence Academy - 2024
Basic Life Support (Theory), Florence Academy - 2024
Moving and Handling Theory (L1 & L2), Florence Academy - 2024
Mental Capacity, Florence Academy - 2024
Health, Safety and Welfare (inc COSHH & RIDDOR), Florence Academy - 2024
Infection Prevention and Control (Level 2), Florence Academy - 2024
Information Governance, Data Protection & GDPR, Florence Academy - 2024
Basic Literacy Checker, Florence Academy - 2024
Basic Numeracy Checker, Florence Academy - 2024
Understanding Your Role- Care, Florence Academy - 2024
Medication Administration, Florence Academy - 2024
Food Hygiene, Florence Academy - 2024
Safeguarding Children L1 & L2 (Child Protection), Florence Academy - 2024
Timeline
Housekeeping Supervisor- Hotel Kämp
Sol Palvelut Oy
05.2024 - Current
Housekeeping Supervisor- Hilton Helsinki Airport
N-Clean Oy
04.2022 - 04.2024
Child Care & Domestic Work
Thott & Farhang Family
12.2020 - 03.2022
Bachelor of Science - Business Administration Major in Business Economic