Fiona Zhao

Senior team assistant:

• Provided various administrative support, office management tasks.
• Managing team leaders schedule, travel itineraries, calendar, inbox, and selected personal tasks.
• Conducting HR tasks, including recruitments, interviews , offers , onboarding arrangements.
• Business support to the whole Europe regional team. Prepared comprehensive meeting agendas and materials to ensure smooth executive meetings and decision-making processes.
• PA support to the Privacy team(Finland).

Operations manager:

• Coordinate the team in charge of payment platforms while tracking and analyzing transactions associated to payment platform.
• Collaborate with BI department and other business functions to provide analysis and decision support for business/process improvement initiatives.
• Communicate with external payment channel partners on operation issues.

• Managed executive calendars, scheduling meetings ,appointments and coordinating travel arrangements to optimize time.
• Coordinated high-profile events and conferences, ensuring seamless execution and attendee satisfaction.
• Handled confidential and sensitive information with discretion and tact.
• Served as a reliable liaison between the Chairman and internal/external stakeholders, fostering positive relationships.

Administrative manager:

• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Analyzed administrative costs spending budgets.
• Streamlined administrative processes and procedures.
• Coordinated customer, vendor and stakeholder relations.

Project coordinator:

• Major projects: Beijing Sanlitun M5 hotel and shopping center, 360 theater (Opera House) development.
• Achievements: As the responsible person for the early stage of the project, successfully got the Project Planning Permit and other mandatory licenses. Led the assignment of a Strategic Corporation Agreement with one of the biggest state-owned companies.

• Major project: Sanya Beauty Crown Grand-Tree Hotel
• Managed the VP's schedules, meetings, appointments, and business trips.
• Project materials translations.
• Communicate with internal and external stakeholders
• Attending contract negotiations, contract implementation following and documentation.

• Organized office meetings as well as provide meeting minutes and translations.
• Manage Executive chef's schedules, meetings, and client visits.
• Responsible for the office operation functionally day to day level.