Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
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Flavia-Laura Ceausu

Flavia-Laura Ceausu

Timisoara

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Solution Specialist

Nokia Network SRL
07.2022 - Current
  • Deployment of VNF/CNF SDL/PGW/SDLA and integration with other application-profiles using NCOM/HELM3/Moba
  • Check the connectivity in NCS environment
  • Provision subscribers using SOAP
  • Create user accounts and assigne permissions.
  • Resolve customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
  • Teste new software and hardware prior to deployment.

Telecommunications Engineer GNOC

Nokia Networks
03.2014 - 07.2022
  • Performed day-to-day monitoring, management, administration and support of alarm systems.
  • Monitoring the quality of the signal (RSSI)
  • TT tracking and solving client complains
  • Analyze the voice and data quality and overload state of our sites depending of the geo-location


Telecommunications Engineer NOC

Vodafone Romania
03.2013 - 03.2014
  • 24/7 Monitoring of the network
  • Restarts/traces/backups on our equipments
  • Creating tickets and following them until they are solved
  • Helping field engineers with info and also, lock/unlock on some equipments

Telecommunications Technician

UPC Romania
12.2012 - 03.2013
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Installed and configured new devices and system components.
  • Performed quality assurance on systems to confirm optimal performance.

Telecommunications Engineering Technician

Alcatel Lucent, ALU
04.2012 - 10.2012
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Monitoring the network
  • Created tickets tosolve the issues that appeared on the sites(airco and mains failure)
  • Talking on the phone with the technicians and solving e-mails regarding ticket assignation.

Education

MBA - MBA in Image And Video Processing

University Politehnica Bucharest
Bucharest
07.2014

Bachelor of Science - Faculty of Electronics And Telecommunications

University Politehnica Timisoara
Timisoara
07.2012

High School Diploma -

Grup Scolar Industrial Moldova Noua
Moldova Noua
06.2008

Skills

  • Problem Solving
  • Conflict Resolution
  • Quality Assurance
  • Product Knowledge
  • Technical Expertise
  • Time Management
  • Troubleshooting Product Problems
  • Opening and Closing Procedures
  • Technical Documentation
  • Technical Troubleshooting
  • Attention to Detail

Certification

  • Services Professional (L3) CNF Onboarding R20 Integration Engineer Certification
  • Associate (L2) Kubernetes for Services & Care R23 Curriculum
  • CISCO Classes
  • Online Classes for AWS and Azure Cloud
    AWS Certified Solutions Architect - Associate Level (legacy)
    Microsoft Azure Fundamentals - AZ-900 Exam Prep (LA)
    AZ-900 Microsoft Azure Fundamentals 2020
    Introduction to Azure Security
    Microsoft Azure Security Essentials
    AWS Certified Cloud Practitioner 2020
  • BSS B11 Introduction in the Alcatel Lucent GSM Network and BSS B11
    Introduction to the Alcatel Lucent GPRS/EGPRS
  • Awards at the Mathematics Olympiad(2002-2008)-4th place
  • Awards at the competition "Filmed in Europe"- Documentaries Section
  • Excellence certificate due to the participation in the exchange programme Comenius(2007-2008)
  • Work and travel USA -2011

Additional Information

-I love spending my time in nature with my children
-ridding my cargo byke
-learning new things in tehnology
-reading lots of books but specialy parenting ones

Languages

Romanian
Native language
English
Advanced
C1
French
Upper intermediate
B2
Serbian
Intermediate
B1
Hungarian
Elementary
A2

Timeline

Solution Specialist

Nokia Network SRL
07.2022 - Current

Telecommunications Engineer GNOC

Nokia Networks
03.2014 - 07.2022

Telecommunications Engineer NOC

Vodafone Romania
03.2013 - 03.2014

Telecommunications Technician

UPC Romania
12.2012 - 03.2013

Telecommunications Engineering Technician

Alcatel Lucent, ALU
04.2012 - 10.2012

MBA - MBA in Image And Video Processing

University Politehnica Bucharest

Bachelor of Science - Faculty of Electronics And Telecommunications

University Politehnica Timisoara

High School Diploma -

Grup Scolar Industrial Moldova Noua

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Flavia-Laura Ceausu