FORGWE NEVILLE
TURKU,Finland
Summary
Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
11
11
years of professional experience
Work History
Secretarial Assistant
G.C.E BOARD CAMEROON
BUEA, CAMEROON
08.2023 - 09.2023
- Filed and retrieved corporate documents, records, and reports.
- Assisted in the preparation of regularly scheduled reports.
- Handled multiple projects simultaneously while meeting strict deadlines.
Intern
Municipal council
Limbe, Cameroon
08.2021 - 09.2021
- Gathered data for market research projects and analyzed findings to make recommendations.
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Developed presentations and organized events to promote products or services.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Proofread documents before submitting them for review.
- Analyzed financial statements to identify areas of improvement in business operations.
- Prepared invoices, purchase orders, and expense reports according to company policies.
- Supported various program activities, assisting with administrative tasks.
- Assisted in routine research, investigations and special projects to support work of assigned department.
Janitorial Cleaner
Life Transformers Ministries
Mutengene , Cameroon
05.2017 - 09.2019
- Sweep and mop floors, hallways, lobbies, restrooms, offices and other areas.
- Dust furniture, walls, machines and equipment.
- Empty wastebaskets and replace liners.
- Clean window coverings including blinds and draperies.
Sales Agent
Nelcom
Buea, Cameroon
02.2018 - 07.2019
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Receptionist Administrator
PALAMENJI HOTEL
Limbe, Cameroon
05.2012 - 03.2014
- Receiving and taking accounts
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Education
Bachelor of Science -
Turku University of Applied Science
Findland01-2024
Bachelor of Science - Public Administration
University of Buea
Cameroon12-2023
Skills
- Spreadsheet Creation
- Presentation Preparation
- Minute Taking
- Document Preparation
- Task Delegation
- Chemical Handling
- Work Prioritization
- Sanitization Techniques
- Floor Waxing
- Quality Assurance
- Cleaning and Sanitizing
- Customer Service
- Relationship Building
- Profit Generation
- Housekeeping
- Document Control
Affiliations
- I am seeking a challenging opportunity where I can utilize my talents to specific goal or objective, such as drive growth, solve complex problems, for your company. Committed to continuous learning and growth, I aim to contribute effectively to the success and innovation of the team.
Languages
English
First Language
Computer skill
- Ms word
- Ms excel
- MsPower point
Timeline
Secretarial Assistant
G.C.E BOARD CAMEROON
08.2023 - 09.2023
Intern
Municipal council
08.2021 - 09.2021
Sales Agent
Nelcom
02.2018 - 07.2019
Janitorial Cleaner
Life Transformers Ministries
05.2017 - 09.2019
Receptionist Administrator
PALAMENJI HOTEL
05.2012 - 03.2014
Bachelor of Science -
Turku University of Applied Science
Bachelor of Science - Public Administration
University of Buea
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