Gerryl Khate Liclic

(N-Clean is a cleaning service company that takes care of cleanliness of hotels, ships and other business premises.)

• Ensures superior cleanliness and presentation quality for optimal guest satisfaction.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Increased employee performance through effective supervision and training.
• Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Contributed to the hotel's reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.

• Enhanced the cleanliness and organization of homes with meticulous attention to detail in all tasks performed.
• Upheld safe and healthy home atmosphere by delivering comprehensive cleaning services.
• Demonstrated flexibility in accommodating last-minute schedule changes, ensuring continued client satisfaction despite unexpected disruptions.
• Improved client satisfaction by providing thorough and efficient cleaning services tailored to individual preferences.

• Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
• Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
• Provided excellent customer service when interacting with clients, fostering positive relationships.