Gianluca D'Alessandro
Florence
Summary
Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Red Garter
09.2023 - 02.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
Moyo
12.2023 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Brand Ambassador
Hybris Company
02.2023 - 08.2023
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
Secretary Intern
Mita Accademy
11.2021 - 05.2022
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Diploma - International Relations For Marketing
Russell-Newton
Florence, Italy07.2022
Skills
- Menu Memorization
- Health Codes Compliance
- Basic Accounting
- Suggestive Selling
- Order Delivery Practices
- Order Management
- Campaign Management
- Business Growth
- Customer Engagement
Certification
- First level Bartending certification
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Bartender
Moyo
12.2023 - 02.2024
Server
Red Garter
09.2023 - 02.2024
Brand Ambassador
Hybris Company
02.2023 - 08.2023
Secretary Intern
Mita Accademy
11.2021 - 05.2022
Diploma - International Relations For Marketing
Russell-Newton
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