Confident and decisive individual with eight years of experience in waitering and managing own food business. Committed to continues growth and learning in the field of customer service.
Overview
13
13
years of professional experience
Work History
COOK and OWNER
JGuzman FOOD HUB
02.2018 - 07.2024
Supervised and trained kitchen staff on proper preparation techniques.
Checked quality of ingredients before use in order to ensure freshness.
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
SENIOR SALES ASSIOSATE
BABY SHOP
09.2013 - 08.2016
Ensure high level of customer satisfaction
Actively seek out customer in store
Remain knowledgeable on products offered.
Identified opportunities to increase revenue through upselling and cross-selling.
WAITRESS
KURIYA JAPANESE RESTURANT
Raffles City, Singapore
06.2011 - 08.2013
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Communicated daily specials to customers.
Bussed tables as needed during peak hours.
Education
Business Top-Up -
BUSINESS COLLEGE HELSINKI
09.2024
Bachelor in Hospitality Industry Management -
CAGAYAN STATE UNIVERSITY
Skills
Food handling
Ability to multi-task
Excellent customer service
Good Teamwork
Fast Learner
Cleaning and organization
Timeline
COOK and OWNER
JGuzman FOOD HUB
02.2018 - 07.2024
SENIOR SALES ASSIOSATE
BABY SHOP
09.2013 - 08.2016
WAITRESS
KURIYA JAPANESE RESTURANT
06.2011 - 08.2013
Business Top-Up -
BUSINESS COLLEGE HELSINKI
Bachelor in Hospitality Industry Management -
CAGAYAN STATE UNIVERSITY
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