HAN VU
Helsinki
Summary
As a third-year student in international business with a concentration in marketing, I acknowledge my current lack of extensive experience in the field. However, I am enthusiastic about the opportunity to learn and grow in a professional environment. I am committed to leveraging my academic knowledge, coupled with a strong work ethic and eagerness to learn, to make meaningful contributions. Given the chance, I am determined to continually improve and excel in my role.
Overview
4
4
years of professional experience
Work History
Boba Barista
Sodope Oy
05.2023 - Current
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Helped management keep adequate supply on hand by notifying of shortages.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Train new team members with positive reinforcement and respectful, encouraging coaching.
Sushi Chef
Spartao Oy
05.2022 - 08.2023
- Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
- Streamlined kitchen operations through the implementation of effective time management and organizational strategies.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
Sales Advisor
H&M Hennes & Mauritz
07.2020 - 01.2021
- Increased sales by establishing rapport with customers and identifying their needs.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Coordinated effectively with other departments, such as marketing and logistics, to ensure seamless operations during busy periods.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Education
BBA - International Business
Karelia-ammattikorkeakoulu
Joensuu, Finland12.2024
Skills
- Customer service experience
- Sales experience
- Market Analysis
- CRM Management
- Content Marketing
- Social Media Marketing
Languages
Vietnamese
Native language
English
Upper intermediate
B2
Timeline
Boba Barista
Sodope Oy
05.2023 - Current
Sushi Chef
Spartao Oy
05.2022 - 08.2023
Sales Advisor
H&M Hennes & Mauritz
07.2020 - 01.2021
BBA - International Business
Karelia-ammattikorkeakoulu
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