Harshita Bhati
Espoo,Finland
Summary
Data Analyst with 6+ years of experience in business intelligence, KPI development, and end-to-end reporting. Strong background in building BI environments from scratch, transforming business requirements into structured KPIs and insights. Methodical, analytical, and experienced in collaborating with cross-functional teams to support operational and strategic decisions.
Overview
11
11
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Data Analyst / Data Engineer
CyberCoach
2022.04 - 2025.07
- Built the full BI environment from scratch, integrating SQL, HubSpot, and internal systems into a unified reporting model.
- Developed KPIs for ARR, retention, lifecycle value, and engagement, enabling aligned strategic decisions across teams.
- Created product-performance dashboards using anonymised usage data, revealing strong areas, drop-offs, and technical gaps.
- Conducted customer feedback and behaviour analysis, contributing to a 50%+ increase in satisfaction.
- Delivered dashboards for product development, sales, and executives with clear documentation.
- Established validation checks, governed data catalog, and monitoring processes to maintain reporting accuracy.
- Led Power BI training sessions to improve data literacy.
Assistant Professor – Computer Science
2015.01 - 2020.01
- Taught Database Management, Data Science, Cloud Computing, and Cybersecurity.
- Supervised analytics and machine learning research projects.
- Conducted data tool workshops and organised academic–industry events.
Intern
DUCAT Technology
2015.01 - 2015.01
- Worked on a .NET-based Student Management System.
- Prepared requirement documentation and assisted with use-case development.
Education
Bachelor of Computer Applications - Computer Science
MDS University
India 2009.01 - 2012.01
Master of Computer Applications - Computer Science
Rajasthan Technical University
India 2012.01 - 2015.01
PhD - Computer Science
Rajasthan Technical University
India 2018.01 - 2025.01
Skills
- Data & Analytics: Power BI, DAX, Tableau, KPI design, semantic modelling, data quality validation
- Technical Skills: SQL (SQL Server), Python, SSIS, APIs (HubSpot), ETL pipelines
- Cloud & Tools: Azure fundamentals, Microsoft Fabric (familiar), Git, Excel, PowerPoint
- Business & Reporting: Operational dashboards, product analytics, forecasting KPIs, executive reporting
- Other: Process optimisation, documentation, stakeholder engagement, data literacy training
Certification
- Google Analytics Individual Qualification
- Tableau Design, Fundamentals & Visual Analytics
- Data Science Methodology
PUBLICATIONS
Full list available on LinkedIn.
Timeline
Data Analyst / Data Engineer
CyberCoach
2022.04 - 2025.07
PhD - Computer Science
Rajasthan Technical University
2018.01 - 2025.01
Assistant Professor – Computer Science
2015.01 - 2020.01
Intern
DUCAT Technology
2015.01 - 2015.01
Master of Computer Applications - Computer Science
Rajasthan Technical University
2012.01 - 2015.01
Bachelor of Computer Applications - Computer Science
MDS University
2009.01 - 2012.01