Summary
Overview
Work history
Education
Skills
Websites
Certification
PUBLICATIONS
Timeline
Generic
Harshita Bhati

Harshita Bhati

Espoo,Finland

Summary

Data Analyst with 6+ years of experience in business intelligence, KPI development, and end-to-end reporting. Strong background in building BI environments from scratch, transforming business requirements into structured KPIs and insights. Methodical, analytical, and experienced in collaborating with cross-functional teams to support operational and strategic decisions.

Overview

11
11
years of professional experience
13
13
years of post-secondary education
1
1
Certification

Work history

Data Analyst / Data Engineer

CyberCoach
04.2022 - 07.2025
  • Built the full BI environment from scratch, integrating SQL, HubSpot, and internal systems into a unified reporting model.
  • Developed KPIs for ARR, retention, lifecycle value, and engagement, enabling aligned strategic decisions across teams.
  • Created product-performance dashboards using anonymised usage data, revealing strong areas, drop-offs, and technical gaps.
  • Conducted customer feedback and behaviour analysis, contributing to a 50%+ increase in satisfaction.
  • Delivered dashboards for product development, sales, and executives with clear documentation.
  • Established validation checks, governed data catalog, and monitoring processes to maintain reporting accuracy.
  • Led Power BI training sessions to improve data literacy.

Assistant Professor – Computer Science

01.2015 - 01.2020
  • Taught Database Management, Data Science, Cloud Computing, and Cybersecurity.
  • Supervised analytics and machine learning research projects.
  • Conducted data tool workshops and organised academic–industry events.

Intern

DUCAT Technology
01.2015 - 01.2015
  • Worked on a .NET-based Student Management System.
  • Prepared requirement documentation and assisted with use-case development.

Education

Bachelor of Computer Applications - Computer Science

MDS University
India
01.2009 - 01.2012

Master of Computer Applications - Computer Science

Rajasthan Technical University
India
01.2012 - 01.2015

PhD - Computer Science

Rajasthan Technical University
India
01.2018 - 01.2025

Skills

  • Data & Analytics: Power BI, DAX, Tableau, KPI design, semantic modelling, data quality validation
  • Technical Skills: SQL (SQL Server), Python, SSIS, APIs (HubSpot), ETL pipelines
  • Cloud & Tools: Azure fundamentals, Microsoft Fabric (familiar), Git, Excel, PowerPoint
  • Business & Reporting: Operational dashboards, product analytics, forecasting KPIs, executive reporting
  • Other: Process optimisation, documentation, stakeholder engagement, data literacy training

Certification

  • Google Analytics Individual Qualification
  • Tableau Design, Fundamentals & Visual Analytics
  • Data Science Methodology

PUBLICATIONS

Full list available on LinkedIn.

Timeline

Data Analyst / Data Engineer

CyberCoach
04.2022 - 07.2025

PhD - Computer Science

Rajasthan Technical University
01.2018 - 01.2025

Assistant Professor – Computer Science

01.2015 - 01.2020

Intern

DUCAT Technology
01.2015 - 01.2015

Master of Computer Applications - Computer Science

Rajasthan Technical University
01.2012 - 01.2015

Bachelor of Computer Applications - Computer Science

MDS University
01.2009 - 01.2012
Harshita Bhati