Harshitha Bakka
Helsinki ,Finland
Summary
Personable individual with strong work ethic and keen desire to excel in restaurant industry. Possesses excellent customer service and communication skills, paired with background in teamwork and problem-solving. Ready to contribute to creating positive dining experience and enhancing customer satisfaction.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Restaurant worker
IKEA
Kuopio, Finland
09.2023 - 05.2024
- Accommodate customer requests regarding food orders
- Managed customer concerns in serving food by keeping up friendly and quick customer service.
- Ensure all the food items on the menu were prepared according to restaurant standards and specifications.
- Accurate monitoring of food preparation time and holding time.
- Ensure clean and organized Coffee, Beverage and soft drinks station.
- Coordinated with kitchen staff for timely delivery of Food.
- Prepping Ingredients Washing, peeling, and sorting ingredients so they're ready to go.
- Aligned with change of seasonal plans with list of menu availability and understanding the culinary trends of Finnish food varieties.
- Place items in a logical order (appetizers, main dishes, sides, desserts) and ensure that serving utensils are in place. Regularly check levels of food, beverages, and condiments, and refill as needed.
- Adhere to food handling, safety and sustainability standards.
- Assisted with other duties like dishwashing and maintain hygiene in the dining areas.
- Storing clean dishes, glassware, and utensils in their
designated places. - Managed waste disposal and restocked cleaning supplies.
Restaurant worker
Sfizieria Sorrento
Kuopio, Finland
03.2023 - 06.2023
- Prepared raw produce for lunch buffet and pizza preparations
- Prepared varieties of pasta, Lasagna and desserts on menu.
- Clean and sanitize all equipment, serving areas, and surfaces used in the buffet setup.
- As kitchen assistant can handle basic chopping, slicing, and dicing to speed up cooking.
- Cleaned and organized kitchen and dining areas
- Proper dish washing operations, sorting wastage and proper garbage disposal
Restaurant worker
FAFAS Restaurant
Kuopio, Finland
05.2022 - 12.2022
- Great and Seat customers
- Placed food orders to kitchen and served food to guest tables
- Proficiency in making salads, stuffing pita breads, handling coffee machines, oil fryers and ovens
- Handling, preparing and preserving raw materials at accurate temperatures
- Operated cash register and payment cards machine to process customer payments
- Communicate with customers regarding food orders, comments and responding to complaints
- Checked freezer and refrigerator prior to each shifts to verify optimum temperatures
- Uphold sanitary and safety standards in completing all tasks
- Performed sweeping, mopping, and vacuuming to ensure clean and safe floors.
- Received and maintained stock and warehouse.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Following strict hygiene practices, including frequent hand washing, wearing protective gear (hairnets, gloves, aprons), and sanitizing work surfaces.
Education
Master of Science - Public health
University of Eastern Finland
01.2021 - 02.2025
Skills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Detail-oriented and able to handle multiple tasks simultaneously
- Anticipation of customer needs
- Ability to work with diverse groups
- Food plating and presentation
- Positive attitude
- Flexible and cooperative
Certification
Hygiene Passport
Languages
English
Finnish
Personal Information
Custom
3,5
Timeline
Restaurant worker
IKEA
09.2023 - 05.2024
Restaurant worker
Sfizieria Sorrento
03.2023 - 06.2023
Restaurant worker
FAFAS Restaurant
05.2022 - 12.2022
Master of Science - Public health
University of Eastern Finland
01.2021 - 02.2025
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