Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
15
15
years of professional experience
Work History
Crew Member
McDonald's Restaurant
05.2022 - Current
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Collaborated with team members to complete orders.
Call Center Executive
Evolve Technologies (Pvt.)
06.2019 - 03.2022
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Built relationships with customers and community to promote long term business growth.
Senior Credit Executive
Abans PLC
08.2013 - 11.2018
Improved credit risk management by developing and implementing comprehensive policies and procedures.
Managed a high-performing team for achieving credit portfolio growth while maintaining credit quality.
Reduced delinquency rates with proactive monitoring of loan portfolios and timely identification of potential issues.
Enhanced client relationships, conducting regular meetings to discuss credit requirements and address concerns.
Bank Trainee
Bank Of Ceylon
11.2008 - 05.2009
Enhanced customer satisfaction by providing efficient and accurate banking services.
Conducted regular audits of cash handling procedures, ensuring accuracy and security throughout daily operations.
Assisted customers with banking needs and inquiries.
Handled various accounting transactions.
Education
BBA - International Business
SATAKUNTA UNIVERSITY OF APPLIED SCIENCES
Satamakatu 26, Rauma 26101
06.2025
High School Diploma -
Institute of Certified Management Accountants SL
Colombo 4, Sri Lanka
04.2012
High School Diploma -
British Council
Colombo, Sri Lanka
03.2011
High School Diploma -
Association of Accounting Technicians of Sri Lanka
AAT Centre, No. 540, Narahenpita, Colombo 05.
06.2010
High School Diploma -
Sri Rahula Maha Viddyalaya
127 Rahula Rd, Angoda 10620, Sri Lanka
08.2007
Skills
Proficient in English
Credit Reports
Records Management
Credit Analysis
Customer Service
Organizational Skills
Timeline
Crew Member
McDonald's Restaurant
05.2022 - Current
Call Center Executive
Evolve Technologies (Pvt.)
06.2019 - 03.2022
Senior Credit Executive
Abans PLC
08.2013 - 11.2018
Bank Trainee
Bank Of Ceylon
11.2008 - 05.2009
BBA - International Business
SATAKUNTA UNIVERSITY OF APPLIED SCIENCES
High School Diploma -
Institute of Certified Management Accountants SL
High School Diploma -
British Council
High School Diploma -
Association of Accounting Technicians of Sri Lanka
High School Diploma -
Sri Rahula Maha Viddyalaya
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