Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Hobbies and Interests
Languages
Affiliations
Accomplishments
Timeline
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Hassene Ben Mansour

Hassene Ben Mansour

Helsinki,18

Summary

Dedicated and visionary professional with a Master's in Business Information Systems (Maitrise en Informatique de Gestion). As a dynamic CEO and Founder, I have successfully initiated and developed innovative businesses, showcasing a talent for strategic vision and market positioning. Proficient in full-stack mobile app development, leading transformative projects such as Smappy and Smappy Delivery. My expertise extends to DevOps implementation, optimizing processes for efficiency and scalability. A skilled fundraiser, I have successfully secured crucial capital, aligning financial support with strategic objectives. Whether crafting solutions at the intersection of business and technology or leading transformative projects, I consistently deliver excellence, driving success in every endeavor

Overview

17
17
years of professional experience

Work History

Courier Partner

Wolt
Helsinki
10.2021 - Current
  • Successfully executed the delivery of over 5200 orders, demonstrating a commitment to timely and accurate service while upholding the company's reputation for reliability.
  • Ensured a positive customer experience by embodying a friendly and presentable demeanor during each delivery, effectively becoming the face of the company.
  • Acted as a brand ambassador, going beyond the basic delivery role to defend the company's image and values with a smile, professionalism, and excellent communication skills.
  • Maintained a keen attention to detail, safeguarding the integrity of products and ensuring they reach customers in optimal condition.
  • Collaborated closely with the operations team to optimize delivery routes, contributing to overall efficiency and customer satisfaction.

CEO and Founder

Smappy Application OY
Helsinki
04.2019 - Current
  • Business Initiator and Development: Pioneered and founded [Your Company Name], driving strategic vision and overseeing comprehensive business initiation and development.
    Formulated and executed innovative strategies, fostering the company's growth and establishing a robust market presence.
  • Full Stack Mobile App Development (Smappy and Smappy Delivery):Led end-to-end development of cutting-edge mobile applications, prominently featuring Smappy and Smappy Delivery.
    Spearheaded a talented team to ensure the seamless integration of front-end and back-end technologies, resulting in user-centric and high-performance mobile solutions.
  • DevOps: Implemented DevOps practices to streamline development, testing, and deployment processes, optimizing efficiency and reducing time-to-market.
    Cultivated a culture of continuous integration and delivery, enhancing collaboration among cross-functional teams and ensuring the scalability of technology infrastructure.
  • Fundraising: Successfully orchestrated multiple fundraising campaigns, securing essential capital for the company's growth and strategic initiatives.
    Cultivated and maintained strong relationships with investors, showcasing the company's potential and aligning financial support with strategic objectives.

Business Analyst Functionnal Consultant

Tunis Communik
Tunis
04.2013 - 03.2018
  • Orchestrated and conducted on-site workshops, cultivating a profound understanding of client needs and fostering collaborative environments conducive to uncovering nuanced requirements.
  • Applied a meticulous approach to information evaluation, adeptly synthesizing data from various sources. Skillfully reconciled conflicts, dissected high-level information into granular details, and abstracted insights from low-level information to cultivate a comprehensive understanding.
  • Demonstrated a keen ability to distinguish surface-level user requests from the underlying true needs, ensuring that solutions align with the core objectives and aspirations of the clients.
  • Played a pivotal role in presales activities by delivering compelling and robust demonstrations. Leveraged a deep understanding of our products and services to showcase their value, addressing client pain points and instilling confidence in our solutions.

Project Manager

Texsan
Tunis
07.2010 - 03.2013
  • Successfully deployed OpenERP 6.1 functional modules, including CRM, Sales Management, Invoicing & Payments, Purchase Management, Accounting, and Warehouse Management (Logistics modules).
  • Systematically listed products and customers in the database, ensuring accurate and comprehensive records for efficient business operations.
  • Demonstrated expertise in configuring and optimizing the 'Sales' module by assigning appropriate workflows, enhancing overall sales efficiency.
  • Established a streamlined supply chain process, contributing to enhanced operational efficiency and reduced lead times.
  • Implemented robust file systems to meticulously document and secure project information, ensuring accessibility and data integrity.
  • Spearheaded the preparation of comprehensive market logistics and distribution strategies, optimizing the flow of goods and services.

Computer Engineer

Dubai MIT-Mashreq Bank
UAE, Dubai
08.2007 - 06.2010
  • Spearheaded the development of workflow processes in the BPM department, including the creation of the Credit Card routing process, Risk Review process, Private Banking, Mashreq Security, and Credit Admin Report.
  • Utilized 'Process Modelar,' a software from Newgen Soft, to construct intricate workflows and seamlessly integrated them with vb .net and Java on the application server.
  • Provided comprehensive support to business users across 43 branches, totaling 2500 users, on the OmniFlow software, a NewGen soft workflow business solution.
  • Led all User Application Tests (UAT) processes, ensuring rigorous testing before the deployment of solutions into production environments.
  • Successfully managed production changes without disrupting systems, collaborating with the Change Control Board (CCB) to drive and implement updates.
  • Produced detailed reports on production issues for management, offering insights and solutions when required.
  • Conducted analysis and design activities to innovate and optimize the approach for upcoming systems, ensuring alignment with organizational objectives.
  • Contributed to Enterprise Reporting Management, formerly known as COLD Technologies (Computer Output to Laser Disc), focusing on capturing, archiving, storing, and retrieving extensive banking data.
  • Led the conversion of .txt core bank reports into PDF format using Octopus Cold application and MS SQL, preserving document integrity and ensuring accessibility for business users with specific access requirements.

Application Developer

Owliance
Tunis, Tunis
01.2007 - 08.2007
  • Developed and customized an ERP solution for a prominent French company, contributing to the enhancement of their operational efficiency.
  • Conducted rigorous testing of the application, systematically identifying and reporting anomalies in the code to ensure the delivery of a high-quality, reliable product.
  • Proficiently utilized VBSCRIPT and SQL SERVER 2005, demonstrating technical expertise in crafting robust and scalable solutions.

Education

Bachelor of Science - Information Technology

Institut Superieur De Gestion
Tunis
06.2006

Skills

  • Confident
  • Analytical
  • Organized
  • Time management
  • Accurate
  • Forecasting and planning
  • Project management
  • Project life cycle
  • Analyze existing systems for enhancements
  • Business process improvement
  • Leading with positive influence
  • Java, android studio, PHP, JavaScript
  • Windows 2000, XP, 7, 8, 10 and 11
  • MS azure
  • MSQL server, MySQL Workbench, PostgresSQL
  • OpenERP - All functional modules
  • Eclipse, Visual Studio, Android studio, NewGen, HPOpenView
  • PhotoShop CS, TOAD, MS Office

Personal Information

Title: Expert business analyst - functional consultant

Hobbies and Interests

  • Develop Android applications.
  • Social networking
  • Photography
  • Forex trading : Expert in technical analysis (indicators and charts) with a strong and advanced money management technic (Platform: MT4, Ctrader,FXCM). Can also program robots with mq14 language.
  • Rugby: Two times winner with the team in the university championship.
  • I'm actually playing american footbal inr the Kotka's team: Kotka Eagles.
  • Voluntary work: Vice president "info plus" (Youth association for students) my principal pride when I organized a campaign for "road prevention and avoiding accident" and which it was received positively with the ISG students.

Languages

French
First Language
English
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
Finnish
Elementary (A2)
A2

Affiliations

  • Having played American football in Finland, I gained invaluable experience that extends beyond the field. As a key player on the team, I honed essential skills such as teamwork, leadership, and resilience. The sport demanded strategic thinking, effective communication, and adaptability—qualities that seamlessly translate to professional success. Serving as a key player instilled in me the importance of collaboration and commitment to a common goal. These lessons from the gridiron have become integral to my approach in various aspects of life and work, contributing significantly to my ability to thrive in team-oriented environments and take on leadership roles

Accomplishments

  • In 2022, I am honored to be recognized as one of the ten most influential African individuals in Finland, a testament to my contributions in enriching the cultural and social fabric of the country.

Timeline

Courier Partner

Wolt
10.2021 - Current

CEO and Founder

Smappy Application OY
04.2019 - Current

Business Analyst Functionnal Consultant

Tunis Communik
04.2013 - 03.2018

Project Manager

Texsan
07.2010 - 03.2013

Computer Engineer

Dubai MIT-Mashreq Bank
08.2007 - 06.2010

Application Developer

Owliance
01.2007 - 08.2007

Bachelor of Science - Information Technology

Institut Superieur De Gestion

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Hassene Ben Mansour